2,775 Reviews of Granite Subaru - Service Center
Polite, friendly, fast service and accommodating. Customer Service representative was polite and friendly, maintained communication, accommodated my requests, ensured that I had a rental vehicle and Customer Service representative was polite and friendly, maintained communication, accommodated my requests, ensured that I had a rental vehicle and expressed concern about me getting the best value at the best price. Thank You. More
Very good customer from Jamie at the service dept.. Jamie handled, and kept me updated to the progress of my repair. Jamie took care of an issue that should have been addressed when I bought my car. handled, and kept me updated to the progress of my repair. Jamie took care of an issue that should have been addressed when I bought my car. More
The team at Granite Subaru is great. They were very friendly and attentive from the minute we walked in the door. I highly recommend them. friendly and attentive from the minute we walked in the door. I highly recommend them. More
service was great, team was very helpful and had answers to all of the questions I had. all around it was a great experience to get into my new car to all of the questions I had. all around it was a great experience to get into my new car More
I took my 2021 Crosstrek in fir its first oil change and tire rotation. I was extremely pleased with the courteous greeting and smooth check in that I received. My wait was no more than a hour and half for tire rotation. I was extremely pleased with the courteous greeting and smooth check in that I received. My wait was no more than a hour and half for the job to me done. The price was extremely reasonable and I received a coupon for a free car too! More
Even though this is my wife's car I distinctly recall when signing up for a protection plan she was told unlimited oil changes would be thrown in. She was charged for that service. 2 Stains were meant t when signing up for a protection plan she was told unlimited oil changes would be thrown in. She was charged for that service. 2 Stains were meant to be taken care of prior to her picking up the car after purchase. They were not. One stain was brought to the attention of the Service Rep and it is still present during this past service. More
Jason was very responsive, informative and friendly. They went above expectations by cleaning my care in addition to the planned service. It was also a huge bonus to have someone come to my house, pick up my went above expectations by cleaning my care in addition to the planned service. It was also a huge bonus to have someone come to my house, pick up my car and leave me a loaner vehicle. What exceptional service!! More
Prompt and good service. Had a good experience and will definitely come back for service. People there are very responsive to the customers and have some nice updates too. definitely come back for service. People there are very responsive to the customers and have some nice updates too. More
Amazing friendly service great place to purchase and have service done was done in a timely anger and explained everytjing that was going on and happened and what needed to be done service done was done in a timely anger and explained everytjing that was going on and happened and what needed to be done More
Also, I discovered I had lost my phone while on my way to swap the free loaner with my vehicle. Ben Huckins, worked tirelessly to help me locate my phone and eventually get it back to me. Thanks Ben ! swap the free loaner with my vehicle. Ben Huckins, worked tirelessly to help me locate my phone and eventually get it back to me. Thanks Ben ! More