Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,822 Reviews

2,822 Reviews of Granite Subaru - Service Center

Sort by
August 07, 2025

Excellent customer service, extremely knowledgeable and professional , Highly recommend this dealership. Thanks Shea for all your assistance More

by FLYNN_MARY_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tisha Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Granite Subaru responded

Mary, thank you for the nice review. We will pass your kudos on to Shea.

August 06, 2025

They added work without my approval. They commenced doing a job knowing my head gasket was blown and the car was not usable. Not a fair practice to complete a 1k job when they knew the c More

by RFARAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete
Aug 26, 2025 -

Granite Subaru responded

Mr. Farago, we are sorry that you feel that we. We would never intentionally perform work without it first being approved. In your case, it is what you scheduled your appointment for and brought it in for. I would like to discuss this further with you if you are open to it. My direct line is 603-417-2382 and my email is jbriggs@granitesubaru.com

August 06, 2025

I plan to keep this car for a while longer, so I will continue to take it to Granite to keep it on the road for me. More

by normguilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Scheibe
Aug 07, 2025 -

Granite Subaru responded

Norm, we're happy to hear we're who you choose to keep your vehicle running well! Thank you for the nice review.

August 01, 2025

Jason did a good job. The technician did a good job on the oil change and tire rotation, but said that he couldn't replicate the problem with the stereo speakers. but when More

by DRJ555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Scharn
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Jennifer is so friendly, knowledgeable and just pleasant to deal with. Car repairs and expense is never fun but they make it as easy as possible More

by JESSMOON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Granite Subaru responded

Jess, thanks for the great review. Jennifer does such a great job for us and we love hearing from her happy customers.

July 31, 2025

Accommodating, no pressure… which was very important to me. I went to another dealer a few days prior, much closer to my home, but because of pressure and attitude, I will not return there. More

by tlambert72
Recommend Dealer
Yes
Employees Worked With
Jake sales. Andy finance
Aug 05, 2025 -

Granite Subaru responded

We appreciate that you'd travel farther just to deal with us. We try to make servicing easy and stress free and it seems we hit our mark.

July 31, 2025

Always an excellent experience. Friendly and reliable service. Always upfront about work they suggest and give explanations of why recommended More

by SWKERIN811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Granite Subaru responded

Thank you for the positive feedback.

July 31, 2025

Jason is the best! He took care of all of our needs and provided transportation back to my house when we dropped the car off. I couldn't have asked for a better experie More

by mark.emanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Granite Subaru responded

Mark, thank you for the nice review. Jason does a great job for us and we love hearing from his happy customers.

July 30, 2025

Peter was wonderful in helping me with my service needs. I pleasure to work with More

by JPBROWN157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter 5 star
Jul 31, 2025 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kind words to Peter.

July 29, 2025

Because the service department is so good,I will likely buy another Subaru.Honestly the best I have dealt with More

by lindseyjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Granite Subaru responded

Lindsey, what a compliment! Thank you for the great review.