2,752 Reviews of Granite Subaru - Service Center
Speedy Car Service! Granite Subaru is pretty busy, but they were able to get an oil & filter change, plus a recall complete in less than the estimated 1hr10, coming in at Granite Subaru is pretty busy, but they were able to get an oil & filter change, plus a recall complete in less than the estimated 1hr10, coming in at just under 1hr! Appreciated that. All of the maintenance & results of the multi/point were clearly explained. More
Always a great experience. I have never had a bad experience when I go to Granite Subaru. The whole staff is always professional. They are respectful of my time and always pro I have never had a bad experience when I go to Granite Subaru. The whole staff is always professional. They are respectful of my time and always provide all of my options when recommending any service. More
repairs complete and done in a timely way Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed afte Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed after each service as my previous dealership did. More
EXCELLENT AND QUICK WORK BUT COULD UP THEIR GAME They do an excellent job but our recent service work was going to be a couple of hours at least we were told. (We were waiting) We asked about a loane They do an excellent job but our recent service work was going to be a couple of hours at least we were told. (We were waiting) We asked about a loaner and were told if they go into it and it was going to take a while they would see what they could do. While waiting we ran into our salesperson who walked me right back to see about getting a loaner and in 5 min we were out the door to run an errand while the car was worked on. Obviously it was something they could have done when we checked in and it took sales walking back to ask for it to get done. Slight lack of respect for the customer asking and getting hemming and hawing. When sales asked, there was no discussion, no hesitation. More
excellent service great service. Great customer service. Completed work quickly. Will go there again. It was our first visit at the place. We are impress. We recommend. great service. Great customer service. Completed work quickly. Will go there again. It was our first visit at the place. We are impress. We recommend. More
Great Experience Start-to-Finish Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Servi Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Service Dept received me and the car immediately and took it off to be inspected. About an hour later, Tim explained an issue with the axles. He stated they needed to order the parts and since the car wasnt deemed safe to drive, he set me up in a loaner. Less than 48 hours later my car was ready for pick up. Car is as good as new. Great customer service and fair prices. Overall great experience. More
easy and fast! I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (si I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (since I didn't specify a time I needed it back.) They called me at 10:30 AM to say it was done! amazing! More
Awesome service! I called to get an appointment for a recall on my Suburu. The date I had I ended up calling to change because I had no one to pick me up. Heidi at Ser I called to get an appointment for a recall on my Suburu. The date I had I ended up calling to change because I had no one to pick me up. Heidi at Service told me they could come get my car and bring me a loaner. I told her if that was the case that I didn’t need to reschedule. She was awesome. Jason the service manager called to tell me there were some additional things that needed done. I told him that I couldn’t afford it right now. He understood and there was no pressure. Absolutely recommend Granite State Suburu. More
An Extraordinary Service Experience Everyone treats you with respect! They explain everything to you in detail and the costs. The service manger always follows up whenever necessary and Everyone treats you with respect! They explain everything to you in detail and the costs. The service manger always follows up whenever necessary and makes sure the job is done to your satisfaction. More
Great Service and helpful staff! Everyone treats you with respect! They explain everything to you in detail and the costs. They follow-up whenever necessary and make sure the job is d Everyone treats you with respect! They explain everything to you in detail and the costs. They follow-up whenever necessary and make sure the job is done to your satisfaction. More