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Granite Subaru - Service Center

Hudson, NH

4.8
2,822 Reviews

2,822 Reviews of Granite Subaru - Service Center

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July 29, 2025

We are very impressed with the service and professionalism of this place. Recently Peter Scheibe was very cordial and attentive. We were very impressed with him. More

by j.b.gale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Scheibe
Jul 29, 2025 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kudos to Peter.

July 29, 2025

Everything was excellent. I was unable to get my car to the dealership because of a medical issue but they came and picked up the car, addressed my issue and fixed it! Perfect More

by jsproven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
Jul 29, 2025 -

Granite Subaru responded

We are so glad our valet pick up drop off service helped you out when you needed it! Thanks for the nice review.

July 29, 2025

Usually have great services but I had gone in for an oil change and instead of it being an hour to an hour and a half, I ended up waiting almost 3 hours. Staff was very professional and courteous but I wish More

by BREE.COOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
peter
Jul 31, 2025 -

Granite Subaru responded

Hello Bree. We are constantly trying to improve the service we provide and take negative reviews seriously. I reviewed the video when you brought your vehicle. We are a bit confused about your review and would love some clarification. You were not waiting here at the dealer and you said you didn't need the car at any particular time. We asked if the end of day was ok and you said yes. We were done before 2:15pm. What could we have done differently? Joseph Briggs Service Director

July 25, 2025

Great service, easy to book an appointment. Didn’t have to wait long. Jason was very friendly and professional. More

by MCGRATH.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Granite Subaru responded

Thanks for the nice review.

July 23, 2025

Always a pleasure. Great service, great people. Best Service Department I have every dealt with and I am 78 years old. More

by dmcgillvary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Granite Subaru responded

Thank you for the great review and years of patronage.

July 22, 2025

Jason was friendly and he communicated clearly about the cost and the timeframe. Everything went according to plan. More

by nate50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Granite Subaru responded

Nate, thank you for the great review. Jason does a great job for us and we love hearing from his many happy customers.

July 18, 2025

Service was performed on my car as well as well as an open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful. More

by HMSKSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Granite Subaru responded

Thanks for the kind words and positive feedback..

July 17, 2025

My car was scheduled for service on Saturday but on Friday it would not start. I contacted the dealership and they hooked me up with a tow from Subaru Roadside assistance. The truck arrived when it was More

by ALLENHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Granite Subaru responded

Allen we are so glad we could help in your time of need. Jennifer and the entire team do a great job for us!

July 12, 2025

Wonderful service center! ! Been going there for over 15 years and would not go anywhere else!! More

by LYNDYLU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Granite Subaru responded

We appreciate your kind words and great review as well as your years of patronage. Thank you!

July 11, 2025

Patrick was fantastic to work with. He went out of his way today which was greatly appreciated! More

by SOCCERMUM2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in the Service Department
Jul 17, 2025 -

Granite Subaru responded

Thanks for the great review. We will pass along the kudos to Patrick.