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Granite Subaru - Service Center

Hudson, NH

4.8
2,795 Reviews

2,795 Reviews of Granite Subaru - Service Center

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April 08, 2024

Great customer service and the dealership had everything we needed as we waited for our vehicle to be serviced More

by RYAN.HAUBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Granite Subaru responded

Ryan, thank you for the kind words. Many customers enjoy our new facility and waiting area.

April 03, 2024

Roberto was great, he was very helpful. He kept informed about the status of my repair. He explained clearly the work being done. More

by Beasza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Apr 04, 2024 -

Granite Subaru responded

Beasza, thanks for the great review and feedback. Roberto does such a great job for us!

April 03, 2024

They were the cheapest of the three subaru dealers that we obtained quotes for the repair of the exhaust system. They did the work in a timely manner and it is a nice touch to have them wash the car befor More

by ghsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Granite Subaru responded

We're so glad you gave us a shot. We aim to be a step above and better than other dealers.

April 02, 2024

It would be helpful for people to know where your car is. I was told out to the right and my car was all the way down on the left. I found it eventually. More

by ea121977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Granite Subaru responded

We're sorry for any inconvenience. We will use this as a training aid as we want advisors to walk customers to their car when possible.

April 01, 2024

Very thorough inspection of vehicle detected a potential hazardous problem; it was covered by warranty; I was given a loaner vehicle. The work was peformed on time, actually a few days earlier than expect More

by GKPAQUETTE
Recommend Dealer
Yes
Employees Worked With
Cassie in service; and the technicians who did the work: awesome, Jessica Patnaude, Clare Aries
Apr 04, 2024 -

Granite Subaru responded

Thank you for the great review. We strive to under promise and over deliver!

March 29, 2024

Professional sales reps and service techs. We are happy to be doing business with them. More

by dpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Apr 04, 2024 -

Granite Subaru responded

We are happy to have you as a customer! Thanks for the kind words.

March 28, 2024

The process was quick and easy. Everyone was friendly. It was a Great in and out experience More

by WAYNE.MUGICA
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago Barreto
Mar 28, 2024 -

Granite Subaru responded

Wayne, thank you for the nice response. We aim to deliver an exceptional experience.

March 28, 2024

Everything we very smoothly, Victor and Mackenzie were great to work with. Overall I would recommend Granite Subaru highly. More

by tc
Recommend Dealer
Yes
Employees Worked With
Victor Yekelckik, Mackenzie Ditomassi
Apr 04, 2024 -

Granite Subaru responded

TC, thank you for the nice review. Your recommendations are appreciated and welcomed.

March 25, 2024

Service is great. Time at the dealership for service is low and there are multiple texts about status. I have nothing negative to say about this dealership. More

by dawn.ulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Mar 26, 2024 -

Granite Subaru responded

Dawn, thanks for the nice review. We strive to do exceptional work in service.

March 24, 2024

Tim and the team are awesome. continually telling me what is going on with my car and not haggling over what should be done and what doesn't. Gave me a loner due to the work that More

by DOUGIEV03052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Granite Subaru responded

Thank you for the great review. We love hearing from Tim's happy customers!

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