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Grants Pass Toyota

Grants Pass, OR

4.6
92 Reviews

375 Redwood Hwy

Grants Pass, OR

97527

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Showing 92 reviews

May 25, 2012

I am still doing the happy dance. I love..LOVE my 2012 Toyota 4 Runner that I just got from Wheeler Toyota. I was on the internet looking at new and used vehicles for a 4 Runner. I went to a total of 4 ca More

by Pure Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 25, 2012

Scott Wygand at Wheeler Toyota of Grants Pass got our business, you know that second biggest purchase we consumers make, trumped only by a home purchase. The competition in SW Oregon is not great, so a More

by The Director
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wygand among several
May 25, 2012

This was the easiest car deal I've ever made. The salesman let us take the car on a test drive by ourselves, which is really low pressure. He was easy to negotiate a fair deal that made sense to both More

by scottandcarol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
May 24, 2012

My husband and I met Scott Weigand on May 18th, 2012. He was very knowledgeable and courteous salesman. We got the used vehicle we had been looking for at a great price and we just love it. Mike Spencer i More

by roguegenie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, sales and Mike Spencer, finance
May 04, 2012

They managed to turn our exciting car buying say completely sour! After test driving a car we wanted to talk price but ended up walking out after the manager was rude and told Ted, "just let them go More

by Ranileah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Sales Manager, Ted
April 22, 2012

I have rarely been confronted by such unprofessional behavior as this. When I am straight forward in every way with a purchase I am pursuing, relying on information provided to me by the dealership, (th More

by scottmw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Wagon
April 13, 2011

Purchased out 2010 Tundra here in August of 2010. Our salesperson was Jayne Wheeler and our finance manager was John Curry. Jayne gave us all of our truck configuration options, and we decided on a Doub More

by Kinsington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Curry, Chip Edwards, Jayne Wheeler
April 13, 2011

I just drove home the 6th car we have bought from Wheeler Toyota. This family owned dealership is the absolute best place I have EVER done business. I didn't know until car 3 or 4 that they are the oldest More

by kayrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
December 02, 2010

Bought a certified used car with problems...found after purchase, of course. Chip Edwards may possibly be Mr. Fantastic when selling you a car, but he is arrogant, condescending, and rude when you are try More

by unhappy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Mar 10, 2011 -

Grants Pass Toyota responded

This customer came back to us almost 3 weeks after purchase with a list of deficiencies, some of which were incorrect. I offered the customer a 100% refund of their purchase price, or to make approximately $800 worth of repairs FOR FREE! They chose to keep the vehicle, and have us make the repairs. Wheeler Toyota has perhaps the best reputation in the valley for taking care of the customer before during and after the sale, you dont get this reputation by disrespecting customers, right? I encourage any customer to contact me directly if they have any concerns. Chip Edwards , General Sales Manager. Wheeler Toyota 541-476-6858

September 30, 2008

I contacted Chip Edwards on the internet and made an appointment for 9/29/08 at 1 PM. Kent greeted us and started the transaction. Chip had been with another client and came in as soon as he was finish More

by Jim/Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Edwards and Kent
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