Grapevine Dodge Chrysler Jeep

Cassie in the service department is very helpful. She explains things to you and helps you figure out a good time-line for future repairs. She explains things to you and helps you figure out a good time-line for future repairs. More

Great communication along the way. Also, accommodated me for what my needs were. Definitely exceeded my expectations Also, accommodated me for what my needs were. Definitely exceeded my expectations More

They have a professional and knowledgeable service staff. I highly recommend using them.for service. I highly recommend using them.for service. More

He was great. He was concerned about my daughter and my goals. Very attention and he did everything to make us happy. He was concerned about my daughter and my goals. Very attention and he did everything to make us happy. More

honest service person made us feel good about using this service center. issue was resolved as quickly as possible even though they were loaded with cars service center. issue was resolved as quickly as possible even though they were loaded with cars More

We recently purchased a used vehicle from this dealership and I must say, it has been a complete nightmare! In just three short months, we have been stranded on the side of the road twice, once in Texas and and I must say, it has been a complete nightmare! In just three short months, we have been stranded on the side of the road twice, once in Texas and the second in Georgia where the vehicle still remains to this day. To make matters worse the General Sales Manager ROY OLIVO was rude and obnoxious, refusing to help in anyway, and the General Manager BRANDON BUEHLMAN has refused to even speak with us about our concerns. But that’s not even the worst part. When we purchased the vehicle, we were sold an extended warranty that turned out to be worthless. They gave us no options and told that they sold us what “made the most sense”. To who because it was not the best option for us. Now we are left with a hefty $11,000 bill for a new engine that should be covered. I cannot express my disappointment and frustration enough with this dealership. It is clear that they care more about making a sale then providing their customers with reliable and honest service. Save yourself the trouble and avoid this dealership at all costs!!!!!!!! More

The required service was fast and complete. Transportation was provide. Very happy with the overall service and repairs completed as required. Special thinks to my Service Manager Cassandra. Th Transportation was provide. Very happy with the overall service and repairs completed as required. Special thinks to my Service Manager Cassandra. Thanks. More

Daniel was polite and attentive. I will be back. Thank you for your service. 15 word minimum is unnecessary. I will be back. Thank you for your service. 15 word minimum is unnecessary. More

I was hesitant about bringing my other vehicle 2020 Jeep Gladiator Rubicon for service at the issues and concerns about my now totaled 2021 Ram. Cameron convinced me to try service again. If I hadn't met Ra Gladiator Rubicon for service at the issues and concerns about my now totaled 2021 Ram. Cameron convinced me to try service again. If I hadn't met Randy I would've come back. Daniel and Dakota service is restoring my faith in the service department. More

Went out of way to help procure part from another dealer to ensure car was finished the same day. to ensure car was finished the same day. More