Grapevine Dodge Chrysler Jeep

The process was very smooth. The salesperson (Jerimiah) listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I have bought from this dealership in less than a month. Love this place! More

My advisor Nona RO# 134898 has always taken great care of me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she explains things in detail. A positive reflection on the dealership. Thank you, Mike McGeehan More

Transaction #206554 excellent service, will highly recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which led us to inquire about the chrysler 300. After informing him what we wanted our payments and down payment to "not to exceed", he was upfront and honest that the deal would be tight as we had negative equity in our trade-in. The experience was the best I have ever had. Our positive experience continued with the finance department. We worked with Karim Jaffer on our financing. He was very friendly and made my wife and I very comfortable. He had a great sense of humor yet was the most professional when it was time. I will recommend this dealership to everyone I know. When the time is right, I will be buying another vehicle from this dealership. More

Deal # 206535 Friendly sales rep. Low pressure. Fair Deal # 206535 Friendly sales rep. Low pressure. Fair pricing. Good location. Friendly service department & willing to go the extra mile. They made Deal # 206535 Friendly sales rep. Low pressure. Fair pricing. Good location. Friendly service department & willing to go the extra mile. They made sure my care was very detailed before releasing it to me. More

Karl Schmitt worked with us to purchase a new vehicle. Karl was honest and hard-working and made our experience a good one. Thank you Karl! Karl was honest and hard-working and made our experience a good one. Thank you Karl! More

I have used grapevine jeep for years on my 2004 wrangler. They have always been professional and courteous.Today they honored a coupon from another dealership which saved me both time and money!! They have always been professional and courteous.Today they honored a coupon from another dealership which saved me both time and money!! More

I went to my local dodge dealer looking for one car in mind. I told them when I walked up I was not buying that day, but if they had what I wanted I would be buying within the month. They did not have the mind. I told them when I walked up I was not buying that day, but if they had what I wanted I would be buying within the month. They did not have the car I wanted and demanded I could not get it. Even with entertaining the idea of another vehicle I was still adamant I would not be buying that day. I was there for 3 hours while they tried selling me everything I did not want. I left very frustrated and did not really want to return. I contacted dodge customer support and they explained that what I wanted was in fact available it was simply on late dispatch and would be arriving at dealers closer to the end of this year. I contacted this dealer again by chat and explained the situation. Told them again what I wanted and was willing to entertain the idea of special ordering. All I wanted was for them to let me know how much more it would cost to do that. They demanded I would have to come back to the dealership. I contacted another dealership, told him what I wanted. He did not say no. He said I will look into it and get back with you. In an hour he had found 3 of the car I wanted. I am a customer, I don't have access to all the dealers tools. Google on the other hand apparently does. I also found 8 of the car I wanted. I would not go back to that dealership ever again. I would not advise anyone else to go to that dealership as well. My salesman was actually good. He is not the reason I will not be returning. The sales manager is the one who turned me away. I would have had a pretty decent experience there even if I didn't get the car I wanted. More

My wife and I really were not in the market to buy a new vehicle until the transmission went out on our 10 year old Chrysler minivan. The service we received from Tammy in the Service department and Bryan vehicle until the transmission went out on our 10 year old Chrysler minivan. The service we received from Tammy in the Service department and Bryan in sales was excellent. Both of them were very understanding, patient and helpful. We are very pleased with our new Dodge Durango. More

Brian was very friendly/helpful and listened to us. He did his best to satisfy our wish list..if we were unsure of anything he wud find out the answer to our satisfaction. I believe he treats his buyers a did his best to satisfy our wish list..if we were unsure of anything he wud find out the answer to our satisfaction. I believe he treats his buyers as he wud want to be treated if he were in their place. I'd recommend him as a salesman if you want to be treated with caring and respect. We did buy the vehicle More

James Gordon awesome salesman. Will be sending him,James Gordon, more clients! very friendly, great attitude, and respectful. Answered all questions and concerns and was very attentive to my needs.James Gor Gordon, more clients! very friendly, great attitude, and respectful. Answered all questions and concerns and was very attentive to my needs.James Gordon found the car,color and year that I was looking for. Along with that, he kept me in the price range I could afford. He recommended an extended warranty that I also purchaced with the car. I'm very satisfied with the whole outcome of the "buying a car" experience. James gordon Rocks! More