Grapevine Dodge Chrysler Jeep

Earlier this week, called and made an appointment to have a tune up done on my 2003 Dodge 2500. I talked with Nona who made my appointment for Saturday Morning. When i arrived, Nona was extremely friendly (a a tune up done on my 2003 Dodge 2500. I talked with Nona who made my appointment for Saturday Morning. When i arrived, Nona was extremely friendly (and who could be at 0700!!). I want to thank Nona for getting my truck in and getting the job done quickly! I will be calling back to make another appointment for my Challenger to have its 1 year check up...Thanks Nona!!! RO Number: 138344 Regards Mark More

Once again after my last car purchase... i go to another lying dealership. we call them to get a quote and they even FAX me all the paper works with manager's signature and all the payments amounts and all lying dealership. we call them to get a quote and they even FAX me all the paper works with manager's signature and all the payments amounts and all where they make it look like real deal and when we actually show up they say "OH uhmm .. we thought the deal was going to be all done and had all the papers to be ready to be signed and yeah.. we couldnt get it done today..." then why in the heck did ya tell us "Oh! everything is all worked out and we have 30 banks waiting for you to come to approve u when u walk in ur gonna sign the contract and will be out of here with a car!!" are u serious with me right now? then we go in and they say oh uhm no we couldnt work it out...... what are ya brainless people??? what have u been doing allllll day then?? sitting around ur fat xxx and doing nothing? why is GM paying these morons to do NOTHING?! well i have a horrible experience here and i still went in even though few people told me how much of a liar they are and is wasting my time and bla bla.. then of course it was true... i will be calling the GM and will be reporting this dealership for what they did and will be calling the owner of the dealership and will be letting him know how much of a BRAINLESS employee's they have . good luck for the owner for having such a stupid people make money for them? or no .. probably lose money for them. More

Went in to get oil changed, was asked if I needed tires rotated and I did, appreciate the extra effort to advise of this needing to be done, also she verified that I had recd several coupons for free oil c rotated and I did, appreciate the extra effort to advise of this needing to be done, also she verified that I had recd several coupons for free oil changes saved money on this visit and I appreciate the extra effort put forth by this employee and I will recommend my friends come to y'all and use the service dept for sure Thanks L. Dennis More

I reached out to the dealership online and heard back in a very quick time that the dealer had the vehicle I was interested in on-site and would I like to come out for a test drive. Although the dealer was a very quick time that the dealer had the vehicle I was interested in on-site and would I like to come out for a test drive. Although the dealer was 30 miles from my house, given the quick internet response, I felt obliged to give them an opportunity to win the business. Upon arrival, I was immediately met by a fairly knowledgeable, although a little in experienced salesman, who spent time personally walking me through the vehicle and showing me all the "bells and whistles." So far, so good! After a fairly thorough review of the vehicle, I asked to go on a test drive (which was my original intention for coming out to the dealer...at their request mind you). The response I received was it was the owner's policy to not allow test drives on this particular vehicle (Grand Cherokee SRT8) unless a deal on pricing has been agreed. My response was, while I am clearly interested in the vehicle, I was uncomfortable agreeing to a price until at least driving the vehicle. I also indicated I test drove a Range Rover Sport Supercharged the day before and a Cadillac Escalade earlier that morning, neither of which required me to agree to a price in advance of test driving. I am shocked to think a dealer would require a well qualified buyer, who made an appointment for a test drive, to agree to a deal prior to driving the vehicle. I should also mention, I have a master’s degree in business and am a partner in a big 4 accounting firm. I arrived to the dealer in a suit directly from my office. I suggest you find another dealer that isn't involved in unscrupulous business practices and doesn't pride itself on the "bait and switch." More

Awesome car buying experience. The people were very friendly, and courteous. Our salesman Bob Hocker was very knowledgable, and down to Earth. Chad Ivie was very supportive in getting us the best deal friendly, and courteous. Our salesman Bob Hocker was very knowledgable, and down to Earth. Chad Ivie was very supportive in getting us the best deal possible. The entire team was very dilligent in getting us in a vehicle we would be happy with. I would highly recommend Grapevine Chrysler/Jeep/Dodge, and will continue to do business with them. Bob Hocker # 207543 More

We received great service from karl. He really was professional in everything he did. We got a great price for our trade and our new ramm 1500 4x4 crew cab.we have already recommended this dealership professional in everything he did. We got a great price for our trade and our new ramm 1500 4x4 crew cab.we have already recommended this dealership to two people.Chad the new car manger is very niceand helpful. If you have any problems he is there for you. More

Thanks Nona, a pleasure to have service done as usual. Everything was perfectly attended to. I know a few dealers that could take lessons from you guys... Jason134981 Everything was perfectly attended to. I know a few dealers that could take lessons from you guys... Jason134981 More

I had a great experience with the used car department. I had a great experience with the used car department. Karl Schmitt and the rest of  Grapevine DCJ dealership crew really make a customer or friend I had a great experience with the used car department. Karl Schmitt and the rest of  Grapevine DCJ dealership crew really make a customer or friend feel right at home. I would absolutely recommend the Grapevine DCJ dealership to friends and family for any vehicle service, new or used car purchase. Thanks for the great deal on #207234.....Proud owner of a new Jeep Wrangler  More

Great experience working with JASON EAGLES and DEAL # 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. More

The BEST People to work with and Cars for the money. This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health pr This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health problems. This for a child who has already been dealt more than her share, suffered more than most of us could handle or deserves to. Now 16, this year has brought a whole new set of challenges with a future that looks to be more of the same. Through it all, she remains hopeful, loving and willing to smile. If anyone deserved a “priceless” moment of happiness; a special, unexpected gift this holiday season, she did. I began searching the Dodge Calibur she liked even though credit and cash were going to be a challenge. I had little confidence in being able to deliver this gift, but wanted to at least try. I found a really nice car for the price on their website with financing offered to all. My husband and I met with Karl A. Schmitt, our new friend in the car business. Karl and the finance staff were willing to work with us despite our challenges (when many others would not), treating us with the utmost respect and understanding of our less than perfect situation. We were able to purchase the car she wanted at a good price, fulfilling our daughter’s wishes and ours. In this day, it is a challenge to find businesses who offer little more than a callous transaction; our car buying experience with them was much, much more. They not only sold a vehicle, they sold parents of a young girl the opportunity to provide some sunshine to brighten her world…big, bright car bow included. They will have our business from now on, and if you would like to have a quality car buying experience with people that provide more, I suggest that you go and see them. More