Grapevine Ford

I bought a used vehicle yesterday and everything was great until the financing aspect if it. Initially when I filled out the paperwork for financing the salesman came back with a 8.6% rate for 72 mon great until the financing aspect if it. Initially when I filled out the paperwork for financing the salesman came back with a 8.6% rate for 72 months which blew my mind. I told then I have an over 800 credit score. They said my account had a red flag, and tried to show me google results to support the rate. I made a comment there was no way I was going to accept that rate. He then asked if I had my SSN card (thankfully I did) and he came back and said the finance person ran the wrong SSN before and now they were able to get a 7.1% rate with Well Fargo. Obviously this set off alarms because they would have seen names didn't match at all. More

Excellent service, knowledgeable staff provided an enjoyable car buying experience. We would recommend Grapevine Ford to others. enjoyable car buying experience. We would recommend Grapevine Ford to others. More

Great dealership! Everyone was very polite & helpful. They were not pushy! Very accommodating in finding the exact vehicle we wanted. Will be back & will recommend to Everyone was very polite & helpful. They were not pushy! Very accommodating in finding the exact vehicle we wanted. Will be back & will recommend to friends & family. More

Very friendly, helpful employees. Casen, Cameron, and Willie were always ready to provide information and to answer my questions. Casen, Cameron, and Willie were always ready to provide information and to answer my questions. More

Great sales person very kind and helpful. Also the loan officer was very kind and did a great job. Thank you guys. My husband loves hus truck! Also the loan officer was very kind and did a great job. Thank you guys. My husband loves hus truck! More

I highly recommend Grapevine Ford they may be 4-1/2 hours way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will b way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will be going back to them in the future thank y’all so much More

Our vehicle purchase at Graprevine Ford was the best car buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we ar buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we arrived. The entire process was efficient and we were out in no time. More

This dealer has been my choice since 1979 I always have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy to help. This shows the dealership does good training with all their service agents. I was pleased with the help and service. I am saving to get a new car soon -I Hope! This dealer will be my choice to buy from because they do things right!! More

Love my new Branco! Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with them in the future. More

Very helpful, great customer service. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24. More