Grapevine Ford

In my previous review. They made good on their mistake, retrieved the truck and made a deal. Sube was outstanding and didn't have control of the previous situation. What ha They made good on their mistake, retrieved the truck and made a deal. Sube was outstanding and didn't have control of the previous situation. What had happened was out of his control but once he got the control back he handled it like a true professional. My experience was very professional and they owned the mistake. I am impressed with the overall experience of ownership and the williness to fix the mistake. Thanh Nguyen the finance manager was awsome to work with and understood the value of customer service. More

Great job. Great salesman. Great selection. I do love my new vehicle. They were worth the drive. Great salesman. Great selection. I do love my new vehicle. They were worth the drive. More

We really appreciate and love Grapevine Ford! ! They were low pressure but very attentive and ready to help in all aspects of what we were looking for, how we wanted to pay, making the whole ordea ! They were low pressure but very attentive and ready to help in all aspects of what we were looking for, how we wanted to pay, making the whole ordeal a smooth, seamless, low pressure, and high quality experience!. We had a great team to work with. Dion in sales, his manager Andrew, and Will the money man in finance. They listened, supplied choices in vehicles of our desire, and offered a great deal and freedom of finance on the final choice. We traded in our 2016 F-150 which we loved for a 2024 Expedition!!! Totally love all aspects of this experience. More

Everything was done wright no problems was treat well dealership was nice and clean too dealership was nice and clean too More

Chris was our salesman and he was the best. So many times we have purchased vehicles and the salesman did not have a clue. He was well prepared for our visit and very knowledgeable about the ca So many times we have purchased vehicles and the salesman did not have a clue. He was well prepared for our visit and very knowledgeable about the car. He had all the answers and left himself open if we have questions down the road. I will define give him a 5 out of 5. We bought a new Lincoln Aviator. More

Grapevine Ford is wonderful, you will love the people, good buying experience, the prods outstanding good buying experience, the prods outstanding More

Traded my 2017 Jeep Rubicon for a 2023 Ford Bronco Wildtrak. Was treated fairly on the trade and pricing of the new vehicle. Sales and Finace team were professional and prompt. Wildtrak. Was treated fairly on the trade and pricing of the new vehicle. Sales and Finace team were professional and prompt. More

They tacked on another $4500 on top of the price listed on cars.com for “accessories”. They were not willing to negotiate. Offered me $16k for my trade. Caravana offered $24k online. Would not recommen on cars.com for “accessories”. They were not willing to negotiate. Offered me $16k for my trade. Caravana offered $24k online. Would not recommend this dealership if you are looking for a fair deal. More

Blane Castorena has & is going above & beyond to help me with Ford HQ mistake that he's trying to fix with Ford HQ mistake that he's trying to fix More

They were prepared with the vehicle we wanted to see even after short notice on a busy Saturday. They listened well and explained questions I had thru the process. I appreciate the Team at Grapevine Ford, after short notice on a busy Saturday. They listened well and explained questions I had thru the process. I appreciate the Team at Grapevine Ford, especially Steven and Willie. More