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Grapevine Honda

Grapevine, TX

Overview
Reviews
4.6
178 Reviews
Call Dealership (469) 870-7654

2301 William D Tate Ave

Grapevine, TX

76051

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Showing 178 reviews

July 30, 2025

Kyle was great! Most personable representative I’ve dealt with since buying my Honda. Excellent communication at each step of the process. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Guyette
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Jul 31, 2025 -

Grapevine Honda responded

Hi Wendy, thank you for choosing Grapevine Honda and for giving Kyle a shoutout! We hope you stop by again soon!

July 28, 2025

Antwan was super helpful and kind when I had to get a bunch of services done, and I was very grateful for all his help. More

by cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
antwan
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Jul 28, 2025 -

Grapevine Honda responded

We’re so glad to hear Antwan provided such a positive service experience! We’ll be sure to pass along your appreciation to him, and we hope to welcome you again at Grapevine Honda. Safe travels!

July 26, 2025

I’ve visited this dealership multiple times and have always worked with Antwan. He’s consistently knowledgeable and friendly, and I really appreciate having a familiar, reliable point of contact for all More

by jvandy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan
Report | Print
Jul 28, 2025 -

Grapevine Honda responded

Thank you for your continued trust! We’re glad to hear Antwan has been knowledgeable and friendly, making your service visits smooth and reliable at Grapevine Honda. We appreciate your loyalty!

July 24, 2025

Great service from Kyle. He was prompt, attentive, and kept me updated on the status of my car. More

by Habitatfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jul 25, 2025 -

Grapevine Honda responded

Thank you for your review! We're glad to hear Kyle provided prompt and attentive service and kept you informed throughout your visit at Grapevine Honda. We appreciate your feedback!

July 24, 2025

I was able to make an appointment online and it took 3 hours to get my battery changed. More

by Annissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Black
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Jul 25, 2025 -

Grapevine Honda responded

Thank you, Annissa, for your review! We’re glad you were able to schedule your appointment online and appreciate your patience during the battery service. We look forward to serving you again at Grapevine Honda!

July 21, 2025

The service dept is great! They work promptly and provide uber ride home if it takes a long time More

by joyfulsean
Recommend Dealer
Yes
Employees Worked With
Caden Morgan
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Jul 21, 2025 -

Grapevine Honda responded

Thank you for the 5-star review! We’re glad to hear you had a great experience with the service department at Grapevine Honda. We appreciate your kind words and look forward to serving you again!

July 21, 2025

Outstanding customer service, Andrew is the service department is outstanding to deal with. Mario runs an excellent dealership. More

by Troy Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 21, 2025 -

Grapevine Honda responded

Thank you for your confidence in Andrew and Mario! We are proud to have them on our team and will pass along your kind words. We look forward to working with you again at Grapevine Honda!

July 21, 2025

Pretty good for getting your car serviced, but one of the worst for buying a new car. The agents ripped me off with extra charges and add ons and I had a very bad experience. I would never recommend this dea More

by sourabh.bando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caden Morgan
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Jul 22, 2025 -

Grapevine Honda responded

Hi Sourabh, thank you for your feedback. I’m sorry to hear about your disappointment with your vehicle purchase experience. That’s definitely not how we want any of our customers to feel. We’d like the opportunity to review this situation further and see how we can make things right. Please feel free to reach out to me directly at your convenience so we can discuss this in more detail. Sincerely, Sergio Alvarez General Sales Manager sergioalvarez@lithia.com

July 20, 2025

From when I first entered the dealership, majority of my experience has been fantastic. I would definitely recommend this dealership to anyone looking for Honda More

by karl.clerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mathieu
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Jul 21, 2025 -

Grapevine Honda responded

Thank you for taking the time to share your experience, Karl. I’m glad to hear most of your visit went so well and that you’d recommend us. If there’s anything we can do to make your next visit a full five-star experience, I’d love to hear your thoughts. Feel free to reach out to me anytime at sergioalvarez@lithia.com. Sincerely, Sergio Alvarez General Sales Manager

July 19, 2025

Jose Trevino has great customer service and is always very helpful, I will continue to do business with Honda Grapevine… More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Trevino- Service Dept…
Report | Print
Jul 21, 2025 -

Grapevine Honda responded

Jerry, thank you for sharing your great review of Jose and the team! We appreciate your business, and we look forward to seeing you next time at Grapevine Honda.

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