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Grapevine Honda

Grapevine, TX

Overview
Reviews
4.8
383 Reviews
Call Dealership (469) 870-7654
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2301 William D Tate Ave

Grapevine, TX

76051

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Showing 383 reviews

July 14, 2026

My service was scheduled as promised. Jon was my service writer and treated me with respect He checked to verify services planned, including a recall .Jon kept me updated and I was on More

by acmagness53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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July 13, 2026

Always great service and knowledgeable staff. Jose Trevino was lovely and was awesome about updating me. More

by Jscp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Trevino
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Jul 13, 2026 -

Grapevine Honda responded

It's fantastic to hear Jose and the team provided clear updates and stellar service! Thank you for choosing Grapevine Honda and for your feedback. Have a great day!

July 12, 2026

The service at Grapevine Honda has always been great, but the 2% credit card fee is disappointing. I wasn't told about it until I was ready to pay, and I don't remember being charged this fee on previous vis More

by valencian83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
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July 11, 2026

I appreciate the honesty of my service advisor when I come for any issue I have. More

by nicholasrittgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chaveria
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Jul 13, 2026 -

Grapevine Honda responded

Thank you for your kind feedback! We’re glad to hear you appreciate the honesty and transparency of your service advisor. Building trust through clear communication and straightforward recommendations is very important to us. We truly appreciate your confidence in our team and look forward to assisting you whenever your vehicle needs service.

July 09, 2026

Advisors are always courteous but the amount of time, even for an appointment, is too long. It shouldn’t take nearly two hours for a scheduled oil change. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of service advisor
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Jul 09, 2026 -

Grapevine Honda responded

Thank you for your feedback. We apologize for the wait time and will work on improving the efficiency of our processes. Your satisfaction is important to us, and we hope to better serve you in the future. Safe travels from Grapevine Honda!

July 09, 2026

Dustin is very helpful and professional. I am so glad having him work on my car. More

by Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Barber
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Jul 09, 2026 -

Grapevine Honda responded

Thank you for your kind feedback! We’re pleased to hear Dustin provided helpful and professional service. Our team takes great pride in delivering quality care for every vehicle, and we’ll be sure to share your compliments with him. We appreciate your trust and look forward to serving you again in the future.

July 09, 2026

The staff was very helpful with the purchase of my first car back in September 2025 and they were just a great going back for my first oil change. More

by pattoncolin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Jul 09, 2026 -

Grapevine Honda responded

Hearing this feedback about our team made our day! Thank you for doing business with us and for sharing your support online. See you next time at Grapevine Honda!

July 09, 2026

They did a great job with everything! Really nice staff and high quality service all around! More

by jcrow17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Guyette, Caden Morgan
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Jul 09, 2026 -

Grapevine Honda responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

July 08, 2026

Excellent service from Alan. Don't like credit card fee. Nice facility. Strong work overall More

by stefmacgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan ross
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Jul 09, 2026 -

Grapevine Honda responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

July 07, 2026

My service advisor was knowledgeable and friendly. I appreciated the video summary of the 126 point vehicle check. More

by statdaddy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Guyette (Service Advisor), Caden Morgan
Report | Print
Jul 08, 2026 -

Grapevine Honda responded

Thank you for sharing your feedback about our service advisor's knowledge and friendliness. We're glad you liked the video summary, too. Safe travels from all of us at Grapevine Honda!

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