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Grapevine Honda

Grapevine, TX

Overview
Reviews
4.8
411 Reviews
Call Dealership (469) 870-7654
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2301 William D Tate Ave

Grapevine, TX

76051

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Showing 411 reviews

May 18, 2025

They denied the shuttle service because I wasn’t spending enough money with oil change More

by AC Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have his name
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May 19, 2025 -

Grapevine Honda responded

AC, thank you for sharing your experience. I’m sorry to hear you felt the shuttle service was unfairly denied. We strive to provide excellent service to all our customers, regardless of the service or amount spent. I’d like to learn more about your visit and see how we can make things right. Please feel free to reach out to me directly at cristianortega@lithia.com. Sincerely, Cristian Ortega Service Manager cristianortega@lithia.com

May 18, 2025

I went for the service of my car & Jose Trevino had spectacular customer service throughout my whole visit. He ensured I had everything done to my car & that I was satisfied. He went as far as even esc More

by cyntiav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Trevino
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May 19, 2025 -

Grapevine Honda responded

Cyntiav, we're delighted to hear that Jose provided you with such exceptional service at Grapevine Honda. Thank you for sharing your experience and recognizing his efforts!

May 17, 2025

Grapevine Honda is a good dealership with staff that provides excellent service in a convenient location. More

by William O’Gorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Caden Morgan
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May 19, 2025 -

Grapevine Honda responded

William, we're delighted to hear you had a great experience with our team at Grapevine Honda. Thank you for the kind words and support!

May 17, 2025

Great service from the time I walked in the door until I checked out. Thanks More

by Franhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mathieu
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May 19, 2025 -

Grapevine Honda responded

Thank you for the kind words. We’re glad everything went smoothly from the moment you walked in until checkout. We appreciate your trust in Grapevine Honda and look forward to assisting you again in the future.

May 17, 2025

Was a great experience and very helpful service all around to get a multi inspection and oil change. More

by luizgonzalez96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 19, 2025 -

Grapevine Honda responded

Thank you, Luiz! We're happy to hear you had a great experience and found the service helpful during your multi-point inspection and oil change. We appreciate your kind words and look forward to serving you again at Grapevine Honda!

May 16, 2025

Excellent service! A. Ross was professional, quick, and thorough with my car maintenance. He explained everything clearly, and my vehicle runs smoother than ever. Highl More

by lechasneywinbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Ross
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May 19, 2025 -

Grapevine Honda responded

We're delighted to hear about your positive experience at Grapevine Honda! Thank you for recommending us and sharing such kind words. Safe travels ahead!

May 16, 2025

Alan Ross Klobetanz is an amazing employee. He always gets the job done. I trust him to keep my vehicle moving forward and to do everything possible for that to happen! More

by See
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Ross Klobetanz
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May 16, 2025 -

Grapevine Honda responded

We're delighted to hear that Alan has earned your trust and keeps things running smoothly at Grapevine Honda. Thank you for sharing this fantastic feedback!

May 16, 2025

Andrew did a fantastic job for me while O had scheduled maintenance on my HR-V. Will definitely come back soon! More

by danmmarshall9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 16, 2025 -

Grapevine Honda responded

We're delighted to hear that Andrew provided fantastic service during your HR-V's scheduled maintenance at Grapevine Honda. We look forward to welcoming you back soon!

May 15, 2025

Kyle was very nice and helpful. My car was ready before he said it would be. Everything was fine with my car! More

by Sudiebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 16, 2025 -

Grapevine Honda responded

Sudiebee, we're delighted to hear that Kyle provided you with excellent service and got your car ready ahead of schedule at Grapevine Honda. Thanks for sharing your experience!

May 15, 2025

Very nice dealership and all the amenities are top notch! Jose was awesome as always More

by gengtz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Morgan
Print
May 16, 2025 -

Grapevine Honda responded

Thank you so much for the kind words! We're glad you enjoyed the amenities and had a great experience with Jose—he'll be happy to hear it! We look forward to seeing you again at Grapevine Honda.

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