Grappone Ford Inc

I was lucky to find Grappone Ford. I couldn't say more positive things about this dealership. Just to name a few: The pricing was very competitive and straightforward. They offered the price quoted in positive things about this dealership. Just to name a few: The pricing was very competitive and straightforward. They offered the price quoted in the email. No bait-and-switch. I did a factory order. A discount became available after I ordered my car. Although the price had been agreed upon, they passed that saving to me. When my car came in, John thought I wouldn't like the bumper protector I'd already paid for. He wanted me to look at it before it's installed. He was right - I didn't like it. So he returned it for me. I took delivery of my car and a week later wanted to swap out the standard uni-directional remote starter for a bi-directional one. They even paid for the labor. They didn't have to do this because they had paid the third-party installer for the standard system. I'm extremely satisfied. John and Bob's service far exceeded my expectations. More

I bought a used Ford from another dealership. They offered no information about the vehicle or service for it. The folks at Grappone Ford gave it a thorough inspection. The performed a recall repair offered no information about the vehicle or service for it. The folks at Grappone Ford gave it a thorough inspection. The performed a recall repair and advised me of when to expect various levels of service in the future. From their attitude you would have thought that they had sold the vehicle themselves. They made sure that I was comfortable with the vehicle before I left. They definitely have a new and loyal customer for service and future sales too. More

I am so happy I went to Grappone! Dan was very nice & helpful. I went in with the intention of buying an SUV & left with one. I started my experience online & the staff made my transition from online to helpful. I went in with the intention of buying an SUV & left with one. I started my experience online & the staff made my transition from online to in person car shopping a seamless experience. I am a person with, well we'll call it less than ideal credit, and Dan & the rest of the staff I met worked hard to get me apropriate, haggle-free, affordable pricing & financing, and treated me with dignity & respect despite the fact my credit wasnt what it should be, unlike a dealership I dealt with earlier in the week. The experience was stress free and they made car buying what it should be...fun! Everyone I talked to was pleasant, easy to talk to & very helpful. I truly felt like my business with them was valued. I WILL definetly recommend this dealership to anyone in the market for a new or used car. More

I had the pleasure of working with Kevin, one of the Sales Associates. He was the best sales person I worked with in my search for a new car. Considering I emailed every Ford dealer in New Hampshire, th Sales Associates. He was the best sales person I worked with in my search for a new car. Considering I emailed every Ford dealer in New Hampshire, that's quite the achievement. Both times I stopped into the dealerships I felt I was in a happy, comfortable atmosphere. Every person there seemed happy, and happy to help if needed. Kevin Mull, in the Hyundai division, was friendly, pleasant, patient, and very good-natured both times I stopped into Grappone Hyundai. He was polite and showed me the features of the cars I considered without being pushy or making me feel rushed into a decision. My search for a new car led me to a new Ford rather than a Hyundai, but he remained helpful and pleasant while two other gentlemen helped me finish my purchase. Unfortunately, I don't remember their names since I dealt with them only briefly. That being said, they were both fantastic as well and very helpful. More

Very professional and take care of your every need Very professional and take care of your every need makeing your experiance at Grappone Ford, one of a kind. Just go to Grappone Ford and see for your Very professional and take care of your every need makeing your experiance at Grappone Ford, one of a kind. Just go to Grappone Ford and see for yourself. You will then find yourself given them the same score I just gave them. Today its hard to find a car dealership that keeps it simple and stay with the basic no smoke and mirrors. Everything is straight up front and if you dont understand they will clearify your question. Im a customer for life. More

Staff was attentive and worked with me as I developed exactly what options I wanted. Everyone was very helpful and answered all of my questions. The financing staff was very helpful and aquired a good exactly what options I wanted. Everyone was very helpful and answered all of my questions. The financing staff was very helpful and aquired a good commercial loan rate. More

This makes the second car we bought from Grappone Dealerships. Both times the sales people and dealership went out of their way to get us into the car we wanted. Diana was wonderful and even though i Dealerships. Both times the sales people and dealership went out of their way to get us into the car we wanted. Diana was wonderful and even though it was Presidents Day weekend and they were busy, busy, busy, she made us feel like she had all the time in the world for us. She was attentive,friendly and knowledgeable.I will recommend Grappone to anyone who will listen. We will be back again when we need another car. Thank you Diana and Chris for a great experience. More

I bought my 1st ever new car from Grappone this year. It's a 2012 Ford Focus Hatchback. Love this car! I've had an all-around great experience with Grappone, from test drive to purchase to service. I It's a 2012 Ford Focus Hatchback. Love this car! I've had an all-around great experience with Grappone, from test drive to purchase to service. I am also a repeat customer, having purchased my mother's 2008 Focus used from Grappone a few years ago. I highly recommend that anyone buying a new or used car consider Grappone as you destination! More

We were looking to trade in our Ford Edge that we bought at a local dealership here in our hometown, very unhappy with the service and Edge. We called Ruth and talked with her on the phone and found a very at a local dealership here in our hometown, very unhappy with the service and Edge. We called Ruth and talked with her on the phone and found a very knowledgeable, friendly person who went out of her way to answer our questions and help to make our New Escape a perfect match for us, she took the time to explain all the new features on the vehicle and we left with the feeling that if we had any questions she was there to help. When and if we ever trade our Escape in we would go back to Grappone and HOPEFULLY Ruth will still be there to make it another enjoyable day. More

I was looking for a white, low milage, f-150 super crew cab online. At a good price.(of course) I found a 2011 at a dealer named Grappone in Bow, New Hampshire for nearly $4000 below kelly blue book. So i cab online. At a good price.(of course) I found a 2011 at a dealer named Grappone in Bow, New Hampshire for nearly $4000 below kelly blue book. So i drove 2 1/2 hours from N. Adams, MA. The service i received was wonderful. My sales consultant Diana Dutcher was very helpful and knowledgeable. She even helped me remove my lumber rack from my truck in a snowstorm. Dan gelvin in financing, worked his tail off to get me the loan i needed to purchase this truck. It took the whole next day and ment i needed to resign all the paper work. They sent a driver all the way to me with the papers. That is incredible customer service if you ask me. I would totally recommend the Grappone dealership to anyone, near or far, and i will make the long drive back when its time to trade in the wifes car. More