Grappone Hyundai

On-line scheduling - 1st rate (15 minute intervals, option to change/resched, e-mail alerts). Courtesy and professionalism - always. Cleanliness and respect of vehicle interior as well as exterio option to change/resched, e-mail alerts). Courtesy and professionalism - always. Cleanliness and respect of vehicle interior as well as exterior - not a trace of shop dirt. Waiting area - TV, internet, accessories, refreshments - very clean and well laid out. Free multi-point inspection checklist - very thorough and welcomed. Bravo and thank-you Grappone Service Dept. More

Every time I go into the dealership for service I am waited on immediately and my car is more times than not done sooner than promised. They are very friendly and the waiting area is clean and comforta waited on immediately and my car is more times than not done sooner than promised. They are very friendly and the waiting area is clean and comfortable. I have never had a bad experience.I like being able to make appointments on-line also. This is very convenient for me and I have never had trouble getting an appointment when it is best for me. More

very accomodating to my time--friendley--timeliness--would like to have had car vaccumed-but everything thing else was done according to my liking. Personnel wer very nice-- time--friendley--timeliness--would like to have had car vaccumed-but everything thing else was done according to my liking. Personnel wer very nice--everything was done that needed to be done--location is perfect for my daily needs More

This was by far the best experience we've had buying a vehicle. Everyone on the staff was very friendly and pleasant to deal with and none of the typical car salesman tactics. I would definitely recomme vehicle. Everyone on the staff was very friendly and pleasant to deal with and none of the typical car salesman tactics. I would definitely recommend this dealership over any one closer to home. More

Over all a great team at the dealership. They seem to really care, and they know their business. I would not hesitate to recommend this dealership to any of my friends and family. Being that I just bou really care, and they know their business. I would not hesitate to recommend this dealership to any of my friends and family. Being that I just bought a new have their I have not used their service department yet. I can say my sister has use their service department, and I have never heard her complain. More

This was our first experience with Grappone and it was excellent. We will hesitate to return for future service on our Sante Fe. There was no pressure to add unnecessary charges to our repair. The auto re excellent. We will hesitate to return for future service on our Sante Fe. There was no pressure to add unnecessary charges to our repair. The auto rental/loaner cost was very reasonable and they only charged us for one day when they could easily have charged for two. Thank you for a great experience. More

The timing belt on our first used 2001 Hyundai Santa Fe broke and would have cost $3,000 to repair. Fortunately, we were told that it was covered under warrantee and only cost us $7 for an oil filter. broke and would have cost $3,000 to repair. Fortunately, we were told that it was covered under warrantee and only cost us $7 for an oil filter. Obviously, we were very pleased and purchased a new 2007 Hyundai Santa Fe which we love. More

First of all I would like to tell you what a asset Lee is to your company. When she comes to the salon, she continually sings your company's praises. She is knowledgeable and likes what she does. We bring ou to your company. When she comes to the salon, she continually sings your company's praises. She is knowledgeable and likes what she does. We bring our car to you place because of her. She is prompt and pleasant, and is always able to schedule us for service around our crazy life! The other reason we come is also because of her, she told us to come check out a used car. We did and are extremely pleased with 2008 Chevy Uplander. We will continue to forward any and all business that we can to you! Also, Adam was our salesman and he too was great and professional and friendly all at the same time!!!! You truly have picked out wonderful people to serve your company well!!! Thanks so much!! Cherie and Richard Ceresa More

When my wife & I were shopping for our first EVER new car When my wife & I were shopping for our first EVER new car back in 2005 , we quickly found ourselves frustrated , overwhelmed , and discouraged. Not o When my wife & I were shopping for our first EVER new car back in 2005 , we quickly found ourselves frustrated , overwhelmed , and discouraged. Not only was there a barrage of adds , features, dealerships ,and models to choose from , but there was also the whole gamut of dealership "personalities" to sort out. After 3 months of off-and-on shopping , I had decided to suspend the search ,which was killing weekend after weekend, when my wife wandered over to Grappone Hyundai and found that the SantaFe and Tucson models had the features we were hoping to get in one package. Salesman Adahm Darwish (spelling?)amazed us by being the first "regular guy" we had run into in 3 long months. He KNEW the vehicles he was recommending ,applied no pressure, and ultimately let the right vehicle "sell-itself". The 2005 SantaFe has turned out to an amazing SUV: reliable,fun ,powerful, and unstoppable in bad weather. The prospect of 14 inches of snow with freezing rain on top of it, going uphill to get home in the dark no longer keeps me awake at nite. (Does living on the corner of Pinnacle and Summit Streets give you a frightening N.H winter image?).The Grappone after the sale team is without a doubt the best ever. Easy appointments , no balony explanations, honest talk. Becky and Lee know who I am when I walk through the door. They know what I need when I walk in. They know my first name. I'm pretty sure my employer doesn't even know my first name. If the Grappone Hyundai dealership moved to Green Bay Wisconsin , I would go there to buy my next car, which will without a doubt be a new SantaFe....and by the way you wont get the 2005 SantaFe as a trade-in. I'm keeping it...That one is mine. Sincerely, R.P.Gosselin Hooksett, NH More

I was in the market for a new 2009 Hyundai Vera Cruz. It was nearing the end of the year and I was hoping to find a good deal on the right vehicle. Grappone had two of the Vera Cruzes on their lot, so we w was nearing the end of the year and I was hoping to find a good deal on the right vehicle. Grappone had two of the Vera Cruzes on their lot, so we went to take a look. It was an incredibly comfortable, yet professional experience. I absolutely drove away in the right SUV for me and at a price that fit my needs as well. No pressure, but instead, I felt appreciated for shopping with them and then for making the purchase. In addition, I contracted for all of my services to be done at Grappone, including oil changes. So far, the service department has also been a pleasure to work with. I especially appreciate the ability to utilize a loaner when I've had to leave my car overnight. It's clear that my time is considered as valuable as theirs. I have already recommended Grappone to friends. I hope they will take that into consideration when they are in the market. More