Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grappone Mazda
Concord, NH
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 172 reviews
September 18, 2026
Easy car buying experience! Tim Bisson was a great help with the whole process and was knowledgeable and made me feel comfortable with my purchase! Tim Bisson was a great help with the whole process and was knowledgeable and made me feel comfortable with my purchase! More
by mark
Employees Worked With
September 17, 2026
What a great experience! No pressure, excellent conversations about what I needed – not what the dealership was trying to push that month, which is what happens at nearly all No pressure, excellent conversations about what I needed – not what the dealership was trying to push that month, which is what happens at nearly all dealerships. My sales person acted more like a consultant, learning what my preferences and needs were before offering any suggestions. I received full market value for my trade-in as well. No come-ons, no gimmicks, no pressure whatsoever – I can't imagine buying a car elsewhere from now on. More
by Mazdanut
Employees Worked With
September 14, 2026
The whole process was easy and quick. Everyone was great! I will always go to Grappone Mazda. Everyone was great! I will always go to Grappone Mazda. More
by maureenscarfo7
Employees Worked With
September 14, 2026
The entire team was fantastic to work with. They were able to get us exactly what we wanted and the price we wanted with no stress on my end. They were able to get us exactly what we wanted and the price we wanted with no stress on my end. More
by tpearce347
September 09, 2026
Folks were professional and friendly, process was clean and easy, price was a little high but likely reflected today’s inflated market. Car is in good clean condition. I’m happy with the purchase. and easy, price was a little high but likely reflected today’s inflated market. Car is in good clean condition. I’m happy with the purchase. More
by Info
September 08, 2026
Matt Collins was great to work with. Answered all my questions. He made it easy. Everyone there was friendly and helpful. Answered all my questions. He made it easy. Everyone there was friendly and helpful. More
by hickeykaren32
September 05, 2026
It was a great experience. Silas explained and reviewed everything with us prior to us purchasing the vehicle. Silas explained and reviewed everything with us prior to us purchasing the vehicle. More
by barbara.cooper84
Employees Worked With
September 05, 2026
This dealership is amazing! High quality service! Team members are very attentive and helpful and knowledgeable! High quality service! Team members are very attentive and helpful and knowledgeable! More
by mefkelley
June 28, 2026
I had such an amazing experience buying my car at Grappone Mazda. Josh and Courtney were absolutely fantastic — friendly, helpful, and incredibly easy to work with. They made everything feel simple a Grappone Mazda. Josh and Courtney were absolutely fantastic — friendly, helpful, and incredibly easy to work with. They made everything feel simple and stress‑free, and I never once felt rushed or pressured. It honestly felt like buying a car from people who genuinely care. I couldn’t be happier with how smooth the whole process was. Highly recommend them both! More
by james.tracy76
Employees Worked With
Josh, Courtney
