Gravity Autos Roswell

I got a good deal on a decent car but bought it remotely. My transaction took place on 6/28/24. I was told after the sale it might take up to 30 days for them to pay off my car. I checked with my lender and My transaction took place on 6/28/24. I was told after the sale it might take up to 30 days for them to pay off my car. I checked with my lender and they funded my loan in 1 week. I am 100% certain of this because the same bank also is my business credit facility. I am aware my trade in was sold immediately. It is now 7/18 and I had to pay another month on a vehicle I dont own anymore not to impair my credit. Plus my new car loan started the day the vehicle was mine. This explanation now doesnt add up and its so frustrating when I get no response. this is a back-office responsbility not a sales persons & quite honestly my review is being kind. More

Found a vehicle and made a deposit. After getting the papers it showed that numbers have been artificially inflated and protection plans (which were per separate contract optional and v After getting the papers it showed that numbers have been artificially inflated and protection plans (which were per separate contract optional and voluntary) were added. After asking to adjust the papers the salesman come off RUDE, SHORT, BLAMED ME AS THE CUSTOMER for the fact that he has to make money somehow. Long story short: cancelled the deal and got my deposit back. There are vehicles on almost every corner and treating customers like that with an „aggressive sales tactic“ is no fun for the sales man when the customer is not a push over BE AWARE!!!!! More

6 weeks ago, I purchased TWO - not one - but TWO vehicles from Gravity Roswell. We traded my wife's vehicle in for her to get a nicer one, and we bought my teenage daughter's first vehicle. The allure of t from Gravity Roswell. We traded my wife's vehicle in for her to get a nicer one, and we bought my teenage daughter's first vehicle. The allure of this dealer is that they have some nice inventory, and desirable units for sure. The staff were extremely nice, and the initial transaction went fairly smoothly, as it should have when there is a willing customer, with good credit, who didn't haggle over every little thing. All I asked is - treat me fair and do what you say your're supposed to do as the selling dealer. That's where everything goes south with this dealer. Once you've signed the docs, and take delivery of your purchase, the dealership falls short in doing what they are supposed to do. It took over FIVE weeks for Gravity to pay off our trade!! When I called and inquired, I was told by Vicky in the office TWICE, that she was going to do it that day. She did not, so I was essentially paying for 3 cars now instead of 2. Also, on my daughter's car, they've never bothered to file for the tag and title. Today is SIX WEEKS, and the paperwork hasn't even been started to file for our tag. So the temporary tag is expired, and we can no longer drive the vehicle we've purchased. I've spoken multiple times with our salesperson, Yaz, the office person, Vicky, and now the GM. Yaz and Vicky, as nice as they've seemed, have lied to me about how this is going to get resolved. The GM stated he'd get to the bottom of it and call me back in an hour. Still waiting on that call. There are PLENTY of dealers that can sell you a nice car. Do yourself a favor and find one who will take care of you after the sale. BUYER BEWARE. More

Tony was wonderful. He is a very personable and warming individual. Nothing but high marks for the team there at Gravity. Thank you so much! He is a very personable and warming individual. Nothing but high marks for the team there at Gravity. Thank you so much! More

Love my new car. It was shipped to Colorado without problems. After resolving some confusion at the bank I got the title and the registration went smoothly. It was shipped to Colorado without problems. After resolving some confusion at the bank I got the title and the registration went smoothly. More

Yaz, the sales representative is very knowledgeable and respectful. He was able to get me a good deal on my trade in and was able to get me a lower finance rate. He knows about cars. I will be back for my respectful. He was able to get me a good deal on my trade in and was able to get me a lower finance rate. He knows about cars. I will be back for my next car. More

I recently bought a car and work with Moe and Tori on this deal. After starting our deal on Tuesday 1/9/24 and we finished the deal on 1/11/24 by them receiving my payment and a deposit, I am now a week this deal. After starting our deal on Tuesday 1/9/24 and we finished the deal on 1/11/24 by them receiving my payment and a deposit, I am now a week later and still have not received my vehicle. They have promised a delivery to my house and have yet to follow through. Terrible experience with transport. Also, the car had a nonworking part that they were going to fix and its still not fixed. More

I recently bought a car from Gravity Auto, and my experience was fantastic! Having purchased my previous car there, I can confidently say it's the go-to place. Hani handled the trade-in seamlessly, Y experience was fantastic! Having purchased my previous car there, I can confidently say it's the go-to place. Hani handled the trade-in seamlessly, Yaz provided detailed information and an excellent test drive, while Kash, the finance manager, offered valuable insights on Gap insurance and extended warranty at a great price. Their customer-centric approach made me feel valued. I highly recommend giving Gravity Auto a try for your car needs! More

Salesman never delivered what was promised and he never answered or returned my calls. I was sent to his “voicemail “ over 20 times and it just rang or hung up. He had no integrity answered or returned my calls. I was sent to his “voicemail “ over 20 times and it just rang or hung up. He had no integrity More