Gravity Autos Roswell
Roswell, GA
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Beware incompetence abounds and hidden fees exist. Worst buying experience I have had. Incompetent staff (Mohammed, really need to watch him). Late sending paperwork, erroneous fees, wrong keys, and d Worst buying experience I have had. Incompetent staff (Mohammed, really need to watch him). Late sending paperwork, erroneous fees, wrong keys, and didn't submit for plates when they stated they would. Bunch of idiots so make sure you watch close. More
Benny was fantastic! This is my second car purchase from Gravity and I am very happy- I can say I will be back when it is time for another:) This is my second car purchase from Gravity and I am very happy- I can say I will be back when it is time for another:) More
Purchased an Audi q5 and was helped by Dehlon. He was very professional and helped me with all questions and concerns i had. I. had a few questions and had the car sent to the mechanic for a last He was very professional and helped me with all questions and concerns i had. I. had a few questions and had the car sent to the mechanic for a last minute inspection to make sure everything was good More
When selling the vehicle did not disclose frame damage. Once a review was given they asked me to call. I did - and Aaron Denunzio said “ what do you want me to do about it ? “ and hung up . Once a review was given they asked me to call. I did - and Aaron Denunzio said “ what do you want me to do about it ? “ and hung up . More
I would seek out Dehlon Brooks again. He was responsive, knowledgeable, and very good to work with. Additional context: I am out of town (~3 hours away) and had been looking for someth He was responsive, knowledgeable, and very good to work with. Additional context: I am out of town (~3 hours away) and had been looking for something specific for a while. Found something on the website and decided to call to inquire. Dehlon quickly followed up with some videos and additional photos. Over the course of the day we exchanged emails and phone calls to negotiate price/terms for the purchase and an associated trade-in. In dealing with any dealership, do your homework about reasonable market prices for whatever you're looking for, and always expect some dealer fees that may or may not be questionable. Have documentation ready to share. With a previous trade-in offer from elsewhere in-hand and some negotiation on some questionable fees, we arrived at an agreement. I drove down the next day, wondering what I would find. I was impressed with the dealership and it looks like they really take pride in what they offer. I was pleased to see that the car appeared as nice in person as it did in the photos online. Just a very few small blemishes that I hadn't already seen in photos. After the test drive went well, the paperwork went very quickly and there was no pressure to sign up for an extended warranty at all. This may be because of our previous negotiation on fees, or the fact that my trade-in was worth more than the car I was getting, but I can't say for sure. Through it all, Dehlon was ready to answer any questions and happy to talk cars. Between test drive and driving away, they did a mini-detail that included flooding the cabin with a powerful perfume. Not exactly my taste, but it dissipated after several trips with the windows down. Once I got home I also changed the cabin air filter, which helped with some mustiness that lingered once the perfume dissipated. Bottom line: I wouldn't hesitate to come here again if they had what I was looking for. And I would ask for Dehlon. More
this is their motto on their website but it couldn't be further from the truth. "At Gravity Autos Roswell, we want to make your buying experience a non-stress event. To accomplish this, we have placed further from the truth. "At Gravity Autos Roswell, we want to make your buying experience a non-stress event. To accomplish this, we have placed a great deal of thought into what it takes to delight our customers, and apply this to every purchase. Each vehicle has been completely inspected prior to being offered for sale" 👉🏻after purchasing a $60k yukon its been 3 weeks and i still don't have the car due to all the issues they are fixing. i've been passed around by 5 employees and even Alan and Tory the sales managers are clueless!! if i could return the car i would.... 👉🏻Gravity autos is the textbook definition of a manipulative strugglebus car dealer selling fancy cars they don't even check out before putting on the lot or online. . i will never do business again with them and i warn everyone to do the same. if i could give a negative star review i would. is their motto on their website but it couldn't be further from the truth. i will never do business again with them and i warn everyone to do the same. if i could give a negative star review i would. i regret doing business with gravity more than i can put into words. More
Buyers beware! Spare yourself the insane experience. This dealership is the full embodiment of pathological narcissism down to failing to answer questions directl Spare yourself the insane experience. This dealership is the full embodiment of pathological narcissism down to failing to answer questions directly, ghosting if you didn’t go along with their $6k of illegally imposed fees at the point of closing the sale, raising and lower the financing bar to cajole you into accepting their illegally imposed fees to full-on gaslighting and actually changing the listing on their website to avoid culpability for charging non-advertised fees after I pointed this out! Educate yourself. Read the Consumer Ed post on the GA State consumer protection website about the illegality of imposing non-advertised fees. They also overinflated my Title & Reg. fees… anywhere they could grab a little extra. And, just like a narc, they flare up and really show you their true colors when you simply and logically explain to them what non-mandatory fees you wish to decline and where they are not within legal bounds for imposing them. This went on for weeks. Spare yourself! More