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Gray-Daniels Nissan Brandon
Brandon, MS
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
October 03, 2015
unprofessional This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for ser This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for service on Saturday and pick up a loaner vehicle as long as it was before 4pm. We decided we should call after being half way there. When we finally got Chris on the phone he informs us that we are not able to get our loaner vehicle because ...get this....it was slow so the service department went home....Really....even though we were told to come???? Wow... really ...already this vehicle is a danger 2015 Armada shutting off while you are driving it...then this bunch of nonsense. ...I will be contacting upper management and anyone who will listen about this unprofessiinalism! More
by who hired these people?
Employees Worked With
Chris, receptionist for Saturday,
Helpful August 21, 2015
Oil Change Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updat Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updates. More
by retired
Employees Worked With
Chris Koestler
August 06, 2015
Survey The customer service was great and extremely helpful. They made my husband and I feel very welcome, like we were a part of their family. We never fe The customer service was great and extremely helpful. They made my husband and I feel very welcome, like we were a part of their family. We never felt like we were being pushed into doing anything. We laid out what we could do, and they went out of their way to accommodate us. More
by T2nRock
Employees Worked With
David Hughes, Rock, Maurice
July 10, 2015
Oil change I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of tim I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of times while I waited More
by Cosper90
Employees Worked With
John matthews
April 07, 2015
Survey Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Than Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Thank you Robert H. Stern More
by RSteen1
Employees Worked With
N/A don't know
March 04, 2015
Great Customer Service The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. More
by Prettygirl
Employees Worked With
Neeko Smith
February 11, 2015
Summary of my experience I had a wonderful experience at Gray Daniels!! My sales rep was awesome!! I told him what I was looking for and gave him my price range. He got me wha I had a wonderful experience at Gray Daniels!! My sales rep was awesome!! I told him what I was looking for and gave him my price range. He got me what I wanted and more!! He told me the truth and stayed up front with me the entire time. I really appreciated him being patient and answering all my questions. I worked with two salesmen and Chong happened to be one of them. He was outstanding! He was so nice and even made several follow up calls concerning questions I may have had. Gray Daniels in Brandon MS ROCK!!!!! Two thumbs up!! Go Lorenzo and Chong!! I'll be back!!! More
by Tann
Employees Worked With
Lorenzo Chong
November 30, 2014
bought a used car and 5 months later 5k + in mechanical work I bought a car from this dealership 5 months ago for 9K ( 60K miles), I had some recalls come up on it and come to find out that I have 5K + in mechan I bought a car from this dealership 5 months ago for 9K ( 60K miles), I had some recalls come up on it and come to find out that I have 5K + in mechanical work that need to be fixed just so I can drive it ( transmission, the whole front end , etc.. when I found out the car had all these issues I took the car back to the dealership were they said they would help the best they could. this was a manager!!!!! I decided just to trade car in , and buy a newer used car , I was offered only $1,500 for the car . I was completely blown away with the offer. This was a slap in the face!!!!! There was a lot said when was going to leave of coarse. (this is the short story). I was told that I should of bought a extended warranty. I have to say this is the worst experience I have ever had. I guess talking care of customers is gone! More
by jw35245
Employees Worked With
Garrick, Gaylen ,
May 04, 2014
Awesome!! Samantha was fantastic!! She worked with us for hours and was honest, friendly, and understanding. This was mine and my husbands first vehicle purcha Samantha was fantastic!! She worked with us for hours and was honest, friendly, and understanding. This was mine and my husbands first vehicle purchase together, she explained the process step by step and told us everything that was going on, and worked with us very very patiently. This whole expirience was so much better then I thought it'd be! The only time we had any issue was in the finance office. The employee there made a few remarks that made us feel unappreciated there,and unwelcome. Thank you Samantha for our awesome experience, we are grateful! More
by Proudwife_08
Employees Worked With
Samantha "Sam"
February 06, 2014
Employees were very friendly and helpful. Our salesman contacted us several times after our purchase to make sure we were still happy with our purchase and to make sure we didn't have any questions. contacted us several times after our purchase to make sure we were still happy with our purchase and to make sure we didn't have any questions. More
by LeahC14
Employees Worked With
Phillip Quinn
