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Gray-Daniels Nissan North
Jackson, MS
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 123 reviews
July 17, 2016
Unsatisfied People are friendly but this is not why we go there. 1) Asked them to replace windshield wipers, not done. 2) Asked for the preventative maintenance People are friendly but this is not why we go there. 1) Asked them to replace windshield wipers, not done. 2) Asked for the preventative maintenance service, got a regular oil change and tire rotation. 3) They marked red for replacement of in-cabin microfilter, was not replaced. 4) Air conditioner in vehicle was taking a while to get cold so we had them check the air conditioner and paid for a diagnostic check. Was told our compressor was no good and got a quote for $1354.00 for parts and labor on a vehicle that is only 3 years old. Not pleased. More
by Tank72
Employees Worked With
Few
June 25, 2016
not happy, Aggravated and disturbing First let me say I have always had my Nissian Versa serviced at this dealership, normally great: however today was not!! I carried my vehicle in this First let me say I have always had my Nissian Versa serviced at this dealership, normally great: however today was not!! I carried my vehicle in this morning, June 25th, for oil change & tire rotation. Greeted proffessionally. Let me explain, on my vechile the front right tire has a bent rim & different brand of tire than my other 3. Oil changed, advised I needed a engine filter , ok! It was very busy. Ok at check out I noticed the front right tire with bent rim , no hub cap was still the same, so I questioned this and was resurred the tires where rotated. so I left doing errands, well the more I thought about this ,I decided to call the service center back & asked how was a tire rotation done, I was told that only the tires were whiched, not the rim & tire, I thought very strange. So I went out & checked my tires, the same front right tire & rim was still there, well by now I 'm questioning was any work done correctly , so I had to go back , aggravated & felt mislead! Once I returned I was told a different process of a tire rorated, that the rim& tire where whiched? Mmm I thought, then why is my bent rim & tire still on the right front, so I was taken back into the shop area where 4 employees stated the tires had been rotated, can't be I said, I also asked to see the new engine filter, due at this time I felt taken advantage off, so I was asked to wait so the tires could be rorated, I tried to watch, but unable to see my vechile, while waiting I was still very aggravated, so I asked the service lady, If any adjustment could be given, due to incomplete work, incovience and aggravation, she stated I would have to contact the Manager, meaning more aggravation & my time! Still do not feel confident if all 4 tires were rotated. if it wasn't for customers and returning customers that feel confident in the service, What Would Happen? More
by Djhill54
Employees Worked With
Claire Wallace
November 17, 2015
Extremely annoying I have had my Nissan serviced there a few times. Service on site was lovely. HOWEVER, they called me repeatedly afterward, emailed me several times, c I have had my Nissan serviced there a few times. Service on site was lovely. HOWEVER, they called me repeatedly afterward, emailed me several times, called my family trying to get me to encourage me review my experience there. They flat out said the person who helped me needed my review to continue employment. I can understand the helpfulness of customer reviews or surveys but do not harass your customers and make your employees jobs dependant. Before this I made the mistake of telling them how little miles my 2008 Nissan has on it. I finally put Nissian sales number in my phone so I could quit answering calls about both. This morning after another call I finally blocked the number. THEN this afternoon I get a call from a 662 Memphis number and its grey Daniels Nissian!!!!!!!!!!!! LEAVE YOUR CUSTOMERS ALONE. I hope an employee reads this so they can restructure their business strategy. More
by Nissian2008
Employees Worked With
Several
July 06, 2015
2016 Maxima Its amazing! Roy the best salesman yet! He was knowledgeable understanding professional an nice! I recommend Gray Daniels North Jackson! Roy he's your Its amazing! Roy the best salesman yet! He was knowledgeable understanding professional an nice! I recommend Gray Daniels North Jackson! Roy he's your boy!! More
by 2016maxine
Employees Worked With
Roy
July 03, 2015
QUIT AND FAST I thought I would get a chance to read while.I was there but, they finished in a timely manner. I spent the time I was there discussing how we love o I thought I would get a chance to read while.I was there but, they finished in a timely manner. I spent the time I was there discussing how we love our cars and this service department. I even got a chance to speak with my car salesman, he was very sincere even though I gavE he and Yvette, such a hard time when i bought my car. I love them and my Rogue More
by faye
Employees Worked With
Mark Lamar Chris, and this little lady that greated me when I drove up
May 28, 2015
New car purchase Kobie Jenkins is a credit to this dealership. He is a great salesman who is knowledgeable and very courteous. I would recommend him to anyone needing Kobie Jenkins is a credit to this dealership. He is a great salesman who is knowledgeable and very courteous. I would recommend him to anyone needing a truly professional salesman to assist them with their car needs. More
by Johnny Cummins
Employees Worked With
Mr Hughes--sales manager
May 27, 2015
Pleasant experience This was my second service trip here and once again Kris took great care in getting things done for me in a timely manner. All findings explained so This was my second service trip here and once again Kris took great care in getting things done for me in a timely manner. All findings explained so further care could be planned. Service Manager Scott White checked on us in waiting area to see if anyone needed anything. I can say I felt well taken care of. Thanks, S McConnell More
by Armadagal
Employees Worked With
Kris and Scott
May 21, 2015
great!!! Everything was great and was done in a timely fashion!! Kristopher was very professional and friendly I would definitely recommend Gray-Daniels Nissan Everything was great and was done in a timely fashion!! Kristopher was very professional and friendly I would definitely recommend Gray-Daniels Nissan to everyone!! More
by foefoe32
Employees Worked With
Kristopher
May 21, 2015
Worth The Drive.. Excellent Customer Service This was an excellent dealership to work with. I stay 3 hours away and they did everything with me over the phone and email. They reassured me I was a This was an excellent dealership to work with. I stay 3 hours away and they did everything with me over the phone and email. They reassured me I was approved and all I had to do was drive down and sign the paperwork. Once I arrived it was just as they stated with no hidden agenda! This was the fastest car I ever purchased!! Kobie and Malone were excellent to work with!! More
by trease12
Employees Worked With
Kobie Jenkins and Malone Hughes
May 11, 2015
fast and good Thank you for taking care of my service needs. The service adviser did an efficient and fast job. I will making all of my service calls at this center Thank you for taking care of my service needs. The service adviser did an efficient and fast job. I will making all of my service calls at this center. More
by coop
Employees Worked With
Bryan Miller
