Gray-Daniels Toyota

Service that was above and beyond all else. I have never before had such an experience as I did on March 25, 2015 at a dealership service department. Steven Duncan and Jerry Brister, went above I have never before had such an experience as I did on March 25, 2015 at a dealership service department. Steven Duncan and Jerry Brister, went above and beyond with their service for my car. I was waited on immediately as I drove in and was treated with great respect. I can not express in words how the service department made me feel. My daughter has had great service on her Toyota and recommended them to me when I moved to town. Best recommendation that I have ever gotten. More

New truck purchase I recently purchased a 2015 Tacoma 4×4 TSS/Sport series... Traded in my 2013 Tacoma Prerunner... Was given a great deal on trade in & new purchase... I recently purchased a 2015 Tacoma 4×4 TSS/Sport series... Traded in my 2013 Tacoma Prerunner... Was given a great deal on trade in & new purchase... Marcus Bird was very professional but also personable... Mr. Bird was there with me through the whole process... I always dread the paperwork process... But, not this time... Dwayne Chesnutt made the process simple & easy... Making sure to explain everything in detail... Mr. Bird & Mr. Chesnutt truly made me feel at home through the whole process!!! (Any other employee of grey daniels Toyota that I came in contact with was also very friendly and personable) More

Outstanding service My Highlander needed 10,000 mile service. I was prepared to wait at least 1 1/2 hrs. I was met at my car door by Jerry Brister and very politely sho My Highlander needed 10,000 mile service. I was prepared to wait at least 1 1/2 hrs. I was met at my car door by Jerry Brister and very politely shown to the waiting area. I got my 79 year old mother seated and tuned the TV to kid channel for my 4 year old grandson. Then I brewed myself a cup of your delicious Starbucks coffee and settled in for the long wait. Suddenly Mr. Brister appeared and told me my vehicle was ready! I thought it was a case of mistaken identity! But no, my vehicle was ready in less than 30 minutes!! I will continue to drive the 2 hours to have my vehicle serviced here and when the time comes to purchase another one, Gray-Daniels is where I'll come!!! More

Outstanding service After getting a "maintenance needed" message in our Prius, we drove in without an appointment. Charles Martin was greeting us just as we got out of t After getting a "maintenance needed" message in our Prius, we drove in without an appointment. Charles Martin was greeting us just as we got out of the car. He was friendly, helpful and made us feel at home. He directed us to a very nice waiting area (nicer than most dealership waiting areas). Service was fast and we were on our way with no hassles. He explained the reason for the maintenance needed message and wished us well. More

EXCELLENT CUSTOMER SERVICE!!! Zallias , Melissa, Daniel and Cajun Joe pushed until they got me an affordable price. I will definitely recommend Gray-Daniels Toyota to anyone looki Zallias , Melissa, Daniel and Cajun Joe pushed until they got me an affordable price. I will definitely recommend Gray-Daniels Toyota to anyone looking for a dependable vehicle at a great price. They did not have to tell me I was their priority....they showed me!!! What an awesome experience!!! More

EXCEPTIONAL CUSTOMER SERVICE Charles Martin is an exceptional Customer Service Advisor! He is friendly, courteous, prompt and truly cares for the well being of his customers! Wh Charles Martin is an exceptional Customer Service Advisor! He is friendly, courteous, prompt and truly cares for the well being of his customers! When I go into the dealership for service, I know he not going to try to sell me something I don't need or want. He definitely knows and exemplifies "Customers Service"!! More

1st Time Buyer Awesome 1st time buyer experience!! I was home for Christmas break and decided I wanted a change before I went back to Alabama. I could not have asked Awesome 1st time buyer experience!! I was home for Christmas break and decided I wanted a change before I went back to Alabama. I could not have asked for a better salesperson! Ryan made sure I test drove the 2 vehicles I had the most interest in and helped me go through all of the specs of each to choose the right one for me. I was a 1st time buyer and he made the entire process simple. Trading in my '06Sonata was the change I needed to expand into the Toyota family w/ a '15Rav4XLE. More

Great Experience I had a nice experience dealing with Gray Daniels Toyota dealership. I needed a new car pretty quick and they were able to get the job done. Ryan Tann I had a nice experience dealing with Gray Daniels Toyota dealership. I needed a new car pretty quick and they were able to get the job done. Ryan Tanner was very friendly, polite, and honest when it came to helping me find my dream car. He was very patient through the process and was able to find the perfect 4-runner I always wanted and got it shipped to the dealership before the date I needed it. Also, I bought my car back in June and I can still call Ryan for questions about my car and he always there to answer my questions! Thanks Ryan! More