Gray Epperson Mazda

On our test drive, the car salesman opened the door to spit out his dip. The car salesmen smoke and the whole place smells like cigarette smoke. It took 2 hours to change my oil in my mazda 3. spit out his dip. The car salesmen smoke and the whole place smells like cigarette smoke. It took 2 hours to change my oil in my mazda 3. Just drive the short drive to Larry Hill. More

My sales guy, Rick, and finance guy, Gary, were awesome to work with! They worked with me twice now and each purchase couldn't have gone better. I have read some other reviews about the service department, to work with! They worked with me twice now and each purchase couldn't have gone better. I have read some other reviews about the service department, and I will say I also had some trouble getting serviced/called back by people in that department, but otherwise I would recommend Gray Epperson for sales. Thanks guys! More

Well, it seems that this dealership has tried to cover their own faults by putting the blame on the customer. They were reported to the BBB and they replied to the complaint by saying that the father came their own faults by putting the blame on the customer. They were reported to the BBB and they replied to the complaint by saying that the father came in a "cussed" their employees and had to be restrained by some of the other customers that were standing around. All the father said was that it "looked like they didn't want any more of" his "business" (He has has bought two new cars since then - A Toyota Avalon and a Nissan Maxima). If these jerks will lie about something like that, they will lie about anything - Buyer beware! More

My daughters car was in the shop at Grey Epperson Mazda for 3 months...there was an extended warranty on the car ..The Motor had to be replaced...We went and got the car this afternoon and they had given a for 3 months...there was an extended warranty on the car ..The Motor had to be replaced...We went and got the car this afternoon and they had given a quote of $1700...when we picked it up they said it was $2933.00...I had a fit...they said more things needed to be fixed on it by the time we got there...I had gotten in touch with Mazda several times before it was fixed and they kept saying the motors were on backorder. and then my daughter called atlanta and asked them and said the motors should not have been backordered at all there was something not right...I should not have been charged anything because of the length of time it was there...I will never ever do any buisness with mazda whatsoever and will tell everyone I know do not buy from you all.I am very upset.......It was at Grey epperson's in cleveland,tn.. The Car is in My name and My daughter's. More