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Grayson BMW

Knoxville, TN

4.8
1,072 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,072 reviews

March 05, 2025

I always get excellent service . Highly recommend ! Comfortable waiting area everyone very friendly Trent great ! More

by sasooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 05, 2025

Justin in the service department does a fantastic job. Always responsive and helps anyway he can. More

by X3 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 03, 2025

Matt is a great service writer! Thanks for the help and the excellent maintenance by your techs! More

by dcfair87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
March 03, 2025

From start to finish my recent truck purchase was made easy and stress-free by the staff (Josh McDonald). Thank you! More

by Craig W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
February 28, 2025

Justin Pickel is a great service rep! He is knowledgeable, personable and communicates well with us. More

by garykimsey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 26, 2025

Great ppl easy and quick to work with. ..I love my car will do more business soon More

by rodreid91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
February 25, 2025

The entire process was efficient, seamless and professional Rich welcomed me as I entered the dealership and immediately introduced himself giving me his full undivided attention Collectively h More

by bjbcombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich - Tom and Jeff
February 24, 2025

I had a scheduled routine service appointment for my BMW. The courteous, professional treatment I received was outstanding. More

by Lisa3405
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dylan and staff
February 24, 2025

Very efficient and timely repair, I appreciate the coffee and snacks in the lounge area More

by Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 23, 2025

Justin has been my service tech since 2002 and I trust him completely to advise me on the service my car needs. More

by schgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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