Back

Grayson BMW

Knoxville, TN

4.8
1,449 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,449 reviews

May 13, 2026

I took my 2021 X4M40 for service last month and was very satisfied with the work and review of the vehicle, More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 13, 2026

Matt did a great job taking care of my X5 as he always does!! Will be back for future service. More

by mrw750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman no longer there
May 12, 2026

Excellent customer service and our salesman was very helpful showing us all the options in the vehicle More

by Joannebrock60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan and Jesus
May 12, 2026

Service manager Justin is always helpful, quick to respond and keeps you updated on service status. More

by tntalb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 09, 2026

Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!! More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dylan
May 08, 2026

Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely More

by Bntreece24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
May 07, 2026

Everything that needed to be taken care of was done. Making the appointment online was easy. More

by Vsdiny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 07, 2026

I always come to this BMW dealership, and Matthew is excellent. He’s always very helpful, professional, and makes the whole experience easy and smooth. Great customer service every time I visit. Highly More

by Patelgtsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 07, 2026

Every time I come to this dealership, it is always a great experience! Dylan always goes truly above and beyond to make sure I have the best experience and it is greatly appreciated! More

by Cidaeaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 06, 2026

Awesome dealership! Great customer service awesome mechanics. I trust them with all my cars. -Chris More

by Chris
Recommend Dealer
Yes
Employees Worked With
Justin and Ivan
1
...