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Grayson BMW

Knoxville, TN

4.8
1,581 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,581 reviews

September 20, 2026

Very knowledgeable technicians and I absolutely LOVE my service advisor Dylan! With every service they inform me of any work needed without being overly pushy. I really appreciate that! More

by s.aleishagamble
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
September 20, 2026

Smooth process from test drive to negotiations to financing options. Friendly staff - would definitely recommend this dealership for used car purchases as well. More

by PKV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slav, Tim
September 19, 2026

I continue to choose Grayson BMW for ONE MAIN REASON…Servicce Specialist Justin! On our 2nd BMW, and buying our 3rd BECAUSE of people like him. He has taken care of us since 2013. More

by Don Carney
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Service Specialist
September 19, 2026

Quick accurate service. Courteous clean atmosphere. Pleasant waiting area or shuttle ride home. Do wish loaner cars were more available More

by Pearls
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
September 17, 2026

This dealer has a top notch service department! Justin conveys information very well. In fact, I just bought 4 new tires and had the car aligned and felt good about it because it was the right thi More

by PattiDBlevins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
September 17, 2026

I arrived with a battery that was almost dead. They said they could take me right in and help me by replacing my battery. They are a Great Dealer. More

by Jankuban
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Recommend Dealer
Yes
Employees Worked With
Matthew
September 15, 2026

Justin Pickell, in the service department, ALWAYS services us well. He takes great care of us each time we take our car for servicing. He is definitely a great asset to Grayson BMW! More

by Sarah
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
September 14, 2026

Easy , no pressure buying experience. Salesperson Taylor was easy to work with and honest. Will come back for sure. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Taylor
September 12, 2026

My service rep was attentive to take care of my service & schedule. It was would be nice if dealer offered more discounts. More

by Gdisney
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dylan
September 11, 2026

Dylan is my service technician at Grayson BMW and I couldn’t imagine a better partner. He takes care of me and my girl (Sasha). I’ve been a BMW owner for over 20yrs and both Dylan and Grayson have prov More

by michelle.bonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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