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Grayson BMW

Knoxville, TN

4.8
602 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 602 reviews

May 03, 2024

My Service Manager always takes care of me. Takes time to explain things and answer any questions I have. More

by caedwardsii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 03, 2024

Great people. Helped me get exactly what I wanted and could not be happier. Thanks. More

by Superdanielm69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
May 03, 2024

Trent was very professional and a pleasure to work with. I would recommend him to anyone! More

by Vol4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 02, 2024

Excellent customer service! I am always amazed at how pleasant everyone is especially Matt! Top notch! More

by Kir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 02, 2024

Dylan was very professional. He provides great customer service. I appreciate him and the team for making the oil change and tire rotation efficient. More

by X5itioner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 02, 2024

Friendly, professional people and willing to help when in need. I was driving from New Jersey to Texas when I noticed a small vibration on my X7. I stopped by this dealer without an appointment to rebalance More

by Danie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 02, 2024

Matt was able to get my wife’s car in quickly and replace the tire. He set up a ride to the dealership and had the car washed. My wife was thrilled that she has her car back. Glad to have Matt as our Service More

by bryceallmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
May 01, 2024

My favorite dealership. I have confidence in the information they give me. Have a way of making me feel special. More

by hargis4045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 01, 2024

Dylan has always done a great job with our vehicle. He is very knowledgeable and respectful and we would recommend him for any situation. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 01, 2024

Matt Schroller in Grayson’s service department always does a nice job getting my car scheduled for service as well as keeping me up to date on its status and work completion. More

by Sandra Todoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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