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Grayson BMW

Knoxville, TN

4.8
1,562 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,562 reviews

August 30, 2026

Bought 3 cars from them because of continued quality care during service of these vehicles. They have provided that service over 24 combined years of vehicle ownership. That kind is consistency is rare and a More

by Twaynebarker
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dylan, Greg
August 30, 2026

I have the best service advisor since I first owned a BMW starting in 2015. We are on our third BMW and we still bring it to Justin for service advice More

by dcaudill
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
August 30, 2026

Justin Pickle in the service department at Grayson BMW is always a pleasure to work with. More

by b
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
August 29, 2026

My experience with Matt Schroller has always been above and beyond expectations. My most recent service experience was no different. 5 Stars all Day long. More

by Dgmbjj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller.
August 28, 2026

The requested work was completed within the estimated time and for the quoted cost. I was kept informed and treated with respect. More

by RandyL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Mull
August 28, 2026

A pleasant (no pressure) buying experience throughout. Friendly knowledgable agents who went the extra mile to help us make our decision. Rich and Tom were great! Our only regret was their inventory di More

by CryptoSeabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray and Tom Pack
August 27, 2026

Excellence is what they strive for and that is exactly what they delivered. They make everything as smooth as possible during the repairs. Also, Danny and the rest of the team are always friendly and are More

by lightbewithus11
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny
August 26, 2026

Best dealership experience I have ever had! !! Matt my service advisor was professional and fantastic!!! Everything completed in a professional timely fashion!!! Looking to purchase a new SUV. B More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Mull
August 22, 2026

Everything went well. Dylan is great to work with. I’m always pleased with the service. More

by Baridutton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
August 22, 2026

The car-buying process was easy and positive from beginning to end. I was thankful for all that Shane, Jesus, Nate, and Daryl did to get me into my favorite car I’ve ever owned! More

by ashleycroft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Jesus, Nate, and Daryl
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