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Grayson BMW

Knoxville, TN

4.8
653 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 653 reviews

April 10, 2024

Can’t beat Matt and the crew at Grayson BMW service. Even if the news isn’t exactly what I am hoping for, I know they will do their best to complete the repairs correctly, timely and at the best price. More

by hartmanhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sholler
April 10, 2024

James is a very friendly man, he is very responsible and professional worker, he is very nice, i had a good experience with him More

by Hongzunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 10, 2024

I actually enjoy going there to get my car serviced. It is a pleasant experience all around. More

by Jdaniellet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
April 10, 2024

Very professional Impeccable service maintain BMW to high standards Pleased with everything on this dealership More

by patricebeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
April 10, 2024

Matt did a great job of getting my vehicle serviced quickly and keeping me informed of the process. More

by famous-gunfire.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 09, 2024

Excellent Service with courteous and knowledgeable service advisor, Trent! Pleasant and clean waiting area with WiFi and refreshments. More

by bkaym1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
April 09, 2024

James was thorough, professional and courteous. I was pleased with the services provided. Thank you More

by newmanmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 09, 2024

Matt is always very friendly and professional. He makes sure I have what I need and explains the process to me thoroughly. More

by Rxberry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Robert
April 08, 2024

Matt was excellent as my service advisor. My car is starting to get old and Grayson BMW keeps her going with great service. I highly recommend. More

by Lisa Cobble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 08, 2024

I was very impressed with the facility, the friendliness of the staff, and Andrew going out of his way to make sure everything was taken care of as he had told us. More

by nurselindagail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Jacob in Finance
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