Grayson BMW

Matt was helpful and very professional. . he always gets me in and out very quickly .. . he always gets me in and out very quickly .. More

Very knowledgeable salesman. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car. More

This is my 4th BMW purchase with this dealership. I wouldn’t go anywhere else. My experience surpasses my expectations each and every time. The service department, headed by Matt Schroller, goes abov I wouldn’t go anywhere else. My experience surpasses my expectations each and every time. The service department, headed by Matt Schroller, goes above and beyond to please its customers. This is a class act operation. Don’t change the way you address customers and the service you provide to them!! Thank you, always. More

Very impressed with the service department at Grayson BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, I loved the video I received via text that explained that they fixed my issue and that everything looks good. Matthew also called me to let me know it was ready. To me, that’s excellent customer service. Thank you!😊 More

Got an appointment that fit my schedule and treated me well. Very friendly and very efficient. well. Very friendly and very efficient. More

Always have an exceptional guest experience and overall quick service at Grayson BMW in Knoxville Tennessee. Trent Shull and Matt Schroller are always friendly, knowledgeable, and communicative whenever se quick service at Grayson BMW in Knoxville Tennessee. Trent Shull and Matt Schroller are always friendly, knowledgeable, and communicative whenever service needs to be done with my vehicle. 5 service! More

Trent is the best always take care of my needs, keep me informed for best decision making. Also like the video they record to show us everything that needs to be done. informed for best decision making. Also like the video they record to show us everything that needs to be done. More

Always receive great service from Grayson BMW. Trent has been a great service advisor, always helpful and a pleasure to work with. Thank You Trent has been a great service advisor, always helpful and a pleasure to work with. Thank You More

This service was very polite and fast I was in and out in a short period of time a short period of time More

I know it is only an oil change, however, after having issues with my Genesis for months I switched to Grayson BMW and what a difference. Justin was communicative, friendly and enjoyable while my car was issues with my Genesis for months I switched to Grayson BMW and what a difference. Justin was communicative, friendly and enjoyable while my car was serviced. Exactly what was hoped for when I purchased the car. All around a good experience. More