Grayson BMW

We recently purchased a 2024 X6 with Grayson auto. Our first contact with Shawn was excellent. He sent a great video of the vehicle and was very personable. Our follow up conservations were excellent Our first contact with Shawn was excellent. He sent a great video of the vehicle and was very personable. Our follow up conservations were excellent and everything was up front, no surprises, and he answered all our questions. We purchased this vehicle from the west coast. Shawn helped with shipping which was surprisingly less than what we expected. The vehicle was exactly what was stated and what we wanted. Extremely happy with the whole process. Thank you, Shawn and the Grayson family. More

Excellent BMW in Knoxville Tennessee. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. More

Service has always been excellent. Service always listens to my concerns and lets me know my options Service always listens to my concerns and lets me know my options More

Grayson BMW is outstanding. The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solutio The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solution if I have a question. More

My wife a I were very happy with Stephen. He was easy going and easy to talk to. He was easy going and easy to talk to. More

Service was reviewed upon arrival and handled appropriately within the estimated time. Friendly courteous staff. appropriately within the estimated time. Friendly courteous staff. More

First BMW. Had great experience with 1st service. Dylan was knowledgeable and helpful. I would recommend this dealer Had great experience with 1st service. Dylan was knowledgeable and helpful. I would recommend this dealer More

The sales staff was knowledgeable and helpful. I believe I was treated fairly. This is the 5th vehicle I’ve leased from Grayson. I believe I was treated fairly. This is the 5th vehicle I’ve leased from Grayson. More

Dealt with Justin for many years. He has always provided first class customer care and you can tell he truly cares about his customers service experience. He has always provided first class customer care and you can tell he truly cares about his customers service experience. More

They have always provided excellent customer care and professional service of my 2016 Z4. Matt is a great guy and I have always felt that I have been dealt with honestly. professional service of my 2016 Z4. Matt is a great guy and I have always felt that I have been dealt with honestly. More