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Grayson BMW

Knoxville, TN

4.8
1,447 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,448 reviews

December 08, 2023

Quick service even without an appointment, James was great and helped us to resolve the issue with our BMW. Good quality coffee makes me come back again. More

by kudashev.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 08, 2023

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

by Phyllishandly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 07, 2023

We wouldn’t buy a BMW from any other dealership! !! The service is very reliable, especially Matt Schroeder, the service advisor. More

by P.hotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroeder
December 07, 2023

The service department was easy to get an appointment. I arrived early and was immediately waited on. Justin estimated 1 hour for the service. Service and a good car wash was done in a timely manne More

by melbamurphree
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
December 07, 2023

The quality of the car convinced me to buy it. We paid asking price. I am disappointed that I only received 1 key. More

by lorikilbey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Irvine
December 07, 2023

Trent is the best, always great communication when he has our BMW. Grayson BMW goes above and beyond anyone else when it comes to customer service! More

by Nicole Schuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 07, 2023

They were kind and knowledgeable about my car… service was quick and easy… I will return More

by Rowena Lyons
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

My overall experience with Grayson had bee excellent. Which had been greater than 10 years. More

by patsyscross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

Its a nice dealer, nice workers and i feel at home, recommend for all, on time More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 07, 2023

The Greyson BMW service department is always efficient and preforms repairs in a timely manner. More

by mev
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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