Grayson BMW

I have always used Grayson bmw service. Always exceptional service from Justin Pickel. He has been my family’s go to for several years ! Always exceptional service from Justin Pickel. He has been my family’s go to for several years ! More

Grayson did a great job of servicing my X5 and diagnosing an issue I was experiencing with my HUD. I explained the issue with the HUD and Matt thought it might be the battery. The service technician confir an issue I was experiencing with my HUD. I explained the issue with the HUD and Matt thought it might be the battery. The service technician confirmed the battery was the problem. My X5 and HUD are working great. Grayson does a great job of getting you in and out on time. More

The service dept. is always very accommodating! Matthew was great and very thorough with the service info for our X7 is always very accommodating! Matthew was great and very thorough with the service info for our X7 More

Justin Pickle makes bringing my car in for service a breeze. His is kind and courteous and makes the entire process enjoyable. He is the best! breeze. His is kind and courteous and makes the entire process enjoyable. He is the best! More

Grayson has an amazing service department. They are very professional and thorough. They were able to fix a problem I had with my center console box that my hometown dealership did not know ho They are very professional and thorough. They were able to fix a problem I had with my center console box that my hometown dealership did not know how to do. They also went out of their way to make sure that I was not inconvenienced. They definitely know what they are doing. More

Make appointment for 1:00pm and arrive 15min early to be told it will be 3 hours. I asked why would I make an appointment and it take 3 hours for an oil change, I was told that’s your appointment time and t told it will be 3 hours. I asked why would I make an appointment and it take 3 hours for an oil change, I was told that’s your appointment time and there is cars in front of you. Appointment times are when your vehicle is scheduled to be serviced More

They worked us in and corrected the problem quickly, I appreciated that very much, they also were able to perform a scheduled repair ahead of time appreciated that very much, they also were able to perform a scheduled repair ahead of time More

Great experience with Jason Rossini at Grayson BMW. No surprises and very clear buying process. A breath of fresh air compared to previous other dealer experiences. Would highly recommend! No surprises and very clear buying process. A breath of fresh air compared to previous other dealer experiences. Would highly recommend! More

Justin was great! Quick prompt service no pushy extras just good work, I will be back again Quick prompt service no pushy extras just good work, I will be back again More

Non pressure salesman, accommodating, we would recommend others very happy with the car Thanks to all others very happy with the car Thanks to all More