Back

Grayson BMW

Knoxville, TN

4.9
1,223 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,223 reviews

June 05, 2025

Super service. Personnel are positive and responsive. They pay personal attention to each service request or question. More

by Ronald Young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
June 03, 2025

I had a great experience with Joshua McDonald and the entire Grayson staff. I will be back. More

by CAMPBELL4894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McDonald(sales) & Jesus (finance)
June 02, 2025

Excellent service provider and knowledgeable staff. The work was performed correctly and in an adequate time frame.The waiting area is pleasantly and usefully appointed. I appreciate the complimentary More

by mcmahansheilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
June 02, 2025

Excellent customer service Justin Pickel exceeds every expectation when I bring my M4 in for service More

by feederdriver3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
May 31, 2025

We have had EXCELLENT, friendly, on time service every time we have been there, Matt is the BEST! More

by Karen
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2025

Trent was super nice and helpful, and the seats were comfortable. Overall it was a decent experience. More

by Crazy lady 420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 30, 2025

The dealership got me in quickly and did a great job. Justin in the service department is always excellent to work with. More

by Lajeanaolinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 30, 2025

Justin and Dylan in service dept are great! Always easy to work with! Loved my sales rep too!!! More

by Blue Beauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Dylan, Josh
May 30, 2025

Dylan listen to my request and everything was completed as requested in a very timely and professional manner. Grayson is highly recommended and their service department. More

by lgreen101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 29, 2025

Quick and timely service. Always appreciate the technician video of the work being performed and any trouble areas. More

by Scot F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
...
13
...