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Grayson BMW

Knoxville, TN

4.8
1,106 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,105 reviews

March 11, 2025

Our service provider Dylan is a 🪨 🎸 rockstar. He is an excellent communicator with great follow through. He makes taking your car in to be serviced a great experience. THANK YOU ROCKSTAR. WIN BIG More

by Kristina Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Star Service
March 10, 2025

Can’t beat a BMW’s performance! Grayson’s service department is the best! Justin Pickle has taken care of us for years in a most professional and excellent manner. More

by Sarah
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
March 10, 2025

They do a great job getting you in for service and communicating about the work done. I appreciate the videos they share to explain More

by Leslie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
March 08, 2025

Very professional and thorough 👏😍. Far exceeded my expectations and much better than any other experience I’ve had with a dealership More

by Jamie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Schrader and Michael Grosso
March 06, 2025

I recently purchased a car from out of state from this dealership and had an excellent experience. The dealership was easy to work with. The person I worked with, Josh, was very responsive and dealt with More

by Hollywood1147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McDonald
March 05, 2025

Justin in the service department does a fantastic job. Always responsive and helps anyway he can. More

by X3 owner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
March 05, 2025

Matt in the service department is wonderful. He is always available to assist me. He is courteous and helpful. More

by LISAW100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
March 05, 2025

I always get excellent service . Highly recommend ! Comfortable waiting area everyone very friendly Trent great ! More

by sasooter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
March 03, 2025

From start to finish my recent truck purchase was made easy and stress-free by the staff (Josh McDonald). Thank you! More

by Craig W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
March 03, 2025

Matt is a great service writer! Thanks for the help and the excellent maintenance by your techs! More

by dcfair87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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