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Grayson BMW

Knoxville, TN

4.8
1,106 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,105 reviews

February 28, 2025

Justin Pickel is a great service rep! He is knowledgeable, personable and communicates well with us. More

by garykimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 26, 2025

Great ppl easy and quick to work with. ..I love my car will do more business soon More

by rodreid91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
February 25, 2025

The entire process was efficient, seamless and professional Rich welcomed me as I entered the dealership and immediately introduced himself giving me his full undivided attention Collectively h More

by bjbcombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich - Tom and Jeff
February 24, 2025

I had a scheduled routine service appointment for my BMW. The courteous, professional treatment I received was outstanding. More

by Lisa3405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and staff
February 24, 2025

Very efficient and timely repair, I appreciate the coffee and snacks in the lounge area More

by Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 23, 2025

Justin has been my service tech since 2002 and I trust him completely to advise me on the service my car needs. More

by schgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 22, 2025

Matt Schroller has done a great job scheduling my BMW for service at my convenience. He explains what is needed to be done, answers any questions I have, and any follow-up necessary. Service is completed as More

by sjw707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 21, 2025

Justin, Dan and Robbie were the best during a bad situation in that both my husbands and my car were there for two months. They were extremely kind and helpful. More

by Blezastrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Dan, and Robbie
February 20, 2025

They are always respectfully and very certious. They do a great job with my car More

by benjirb0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 20, 2025

Excellent customer service. Honest deal making. Delivered exactly as they said they would. Very happy with the experience. More

by craig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Davis
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