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Grayson BMW

Knoxville, TN

4.8
1,072 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,072 reviews

January 28, 2025

Great buying experience, easy to do business with, they know what I wanted and worked with me! More

by carlos.gutierrez.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
January 27, 2025

I had a wonderful experience! Josh was very helpful and made the experience easy and enjoyable! More

by rochelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
January 26, 2025

Professional in both sales and service. New vehicle had some issues with two recalls prior to delivery and after purchase another issue occurred. All items were taken care of and the serv More

by jrbachelier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Whitaker, Matt Schroller
January 26, 2025

Great experience and service person was very helpful and made the process easy without issues. More

by aliza.galani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2025

Exceptional customer service! Efficiency at it best with very knowledgeable technicians. Highly recommend Dylan as a service advisor! More

by schreiwe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2025

Efficient, quality, clean, respectful, kind and always willing to listen and help with the process. More

by svfd573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 24, 2025

Colin was great to work with. He was very prompt with communication and very accommodating. More

by viper-five-conform
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
January 22, 2025

Jason helped me locate an absolute gem. My son had his car totaled due to a tire blow out. If he did not have a bmw, the accident would have been devastating. Well, Matt. in service and Jas More

by Dgmbjj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt and Jason
January 22, 2025

Great dealership experience with competent and attentive staff. Highly recommend for anyone looking for a new car. More

by HC13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Grey
January 22, 2025

The sales person and sales manager are very friendly. They patiently discussed all options with me. More

by Qingming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks, and his manager
Jan 22, 2025 -

Qingming responded

The sales person and sales manager are very friendly. They patiently discussed all options with me.

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