Grayson BMW

Justin always makes sure that our BMW is ready when promised, and the service is competent and excellent. He’s kept our car rolling for over 200,000 miles. promised, and the service is competent and excellent. He’s kept our car rolling for over 200,000 miles. More

I have dealt with Grayson for 30 years and always comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job More

Excellent, professional service. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. More

This dealer's pricing is way too high. Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stand Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stands out is customer service. The Service Department has great people and do their best to meet customer expectations. More

Friendly, helpful and easy to work with. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. More

Super people to deal with Super fast in and out Extreme professional sales and finance people Extreme professional sales and finance people More

Informing me at every step, giving me options along with insurance coverage and my personal cost. insurance coverage and my personal cost. More

The customer service was excellent. All services were performed in a very timely manner with a video detailing everything that they inspected. All services were performed in a very timely manner with a video detailing everything that they inspected. More

They were quick to response and send info to answer my questions. The price was fair. Overall they were great to deal with. questions. The price was fair. Overall they were great to deal with. More

Everyone at Grayson BMW are so attentive and explain everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a push everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a pushy way. We highly recommend Grayson BMW. Dylon was our last customer service rep and he was great. More