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Grayson BMW

Knoxville, TN

4.8
1,438 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,438 reviews

November 28, 2025

Matt is always great to work with and helps to make sure that me and my vehicle always gets the attention it needs. More

by noputtin71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 27, 2025

Dylan is the best! Professional and courteous and most of all, gets things done as promised with thorough explanations. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 27, 2025

Another wonderful experience getting our car maintenance done at Grayson BMW! Painless, fast and thorough. Thank you!!! More

by robin_irie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 26, 2025

Dylan is always helpful and professional when I bring my car for service. They take good care of me and of my car! More

by jilldorrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 25, 2025

Matt Schroller is great to work with. He communicates promptly & clearly. His attention to detail is five star. More

by lds
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
November 24, 2025

Dylan took great care of my M3 comp. Highly recommend. I will be going back to him everytime. More

by Browning5124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 23, 2025

Service department support was great. Justin answered all of my questions promptly and scheduled the service immediately. More

by afritts0822
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 21, 2025

Great Customer service and Matt is always there for you to take care any issues with car More

by Dcnb2017
Recommend Dealer
Yes
Employees Worked With
matt
November 20, 2025

Always great, fast service for my little old X3 here. Matt, my Service Advisor, always explains things carefully and is professional, knowledgeable, and courteous More

by Susan.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroeder
November 20, 2025

Had an appointment for an oil change. They made me wait in the waiting room over 15 minutes just to drop my car off with an appointment. Never called me to let me know it was done. Had to More

by grobillard
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
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