Grayson BMW

had a great experience working with Grayson BMW from start to finish. The staff was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to start to finish. The staff was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to answer all my questions, explained options clearly, and never made me feel pressur More

Grayson BMW has been our dealership for 11 years servicing three vehicles during this period. They hold a high standard both when it comes to customer care and quality of work. servicing three vehicles during this period. They hold a high standard both when it comes to customer care and quality of work. More

Excellent care and advice. Answers all concerns and questions. Professional , courteous. Easy to schedule service and staff very accommodating. Answers all concerns and questions. Professional , courteous. Easy to schedule service and staff very accommodating. More

Richard and all the staff were very accommodating and kind. They made the whole process very easy! kind. They made the whole process very easy! More

Lack of care and communication regarding what my car needed to have done and what was actually completed needed to have done and what was actually completed More

The dealership sells shady used cars did not disclose bad transmission. Differential smashed windshield when I showed up to test drive the car it had a cracked windshield all the way across bad transmission. transmission. Differential smashed windshield when I showed up to test drive the car it had a cracked windshield all the way across bad transmission. Come to find out three or four days later and rear differential bad and the dealer will not take the car back will not swap me into another vehicle have poor Customer service and they don’t care about their customers and all More

Justin does a fantastic job and is always responsive and curious. Been using him for 24 years! curious. Been using him for 24 years! More

Trent was an amazing help with my issue, he was friendly and quickly resolved it. and quickly resolved it. More

I get the best service at Grayson BMW. Matt makes sure I understand what service is needed, when, and my options. Thank you Matt! Matt makes sure I understand what service is needed, when, and my options. Thank you Matt! More

Dylan was extremely helpful in helping me get everything done for my emergency trip to Michigan . Not just an oil change but other services I would miss while I was gone . Great service, considerate and und done for my emergency trip to Michigan . Not just an oil change but other services I would miss while I was gone . Great service, considerate and understanding young man. More