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Grayson BMW

Knoxville, TN

4.8
606 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 606 reviews

February 12, 2024

Great customer service. Matt is an amazing advisor that always takes care of you. I will definitely be returning customer. More

by charlesbeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 12, 2024

Justin is professional, knowledgeable and yet manages to be very friendly and engaging. I would comment that he is one of the reasons we have been loyal Grayson customers for the pass twenty five years. More

by raypilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 11, 2024

Trent is amazing and does the most to help you in whatever way possible. He is attentive and always strives to give the best possible service. More

by Litty Nitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Dylan
February 10, 2024

Grayson BMW Service Dept. is great! They are prompt, courteous, efficient and thorough. Always very helpful! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 10, 2024

Dylan was helpful and professional. I got checked in quickly, agreed to the services that would be performed, and was thankful for the explanation & recap that Dylan provided at the end More

by Becca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 09, 2024

I bought a bmw x5 phev. Shawn and Jeff both said it had the charger with it. They delivered it and no charger. Mike saw this. A month later still no charger. They sent me More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn, Jeff, Mike
February 09, 2024

Dylan did a great job helping me plan my windshield replacement so that I could get an estimate for my insurance. The work was done quickly and was of high quality. I am very happy with my service at G More

by green3000four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dlyan
February 07, 2024

Matt Schroller is a wonderful advisor and is always helping make vehicles the very best. More

by graffcorby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 07, 2024

Grayson is the place your BMW deserves to be serviced. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 06, 2024

It's always a pleasure dealing with Grayson. Today we met James and look forward to working with him in the future. More

by Lauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Visited with Robert in the showroom while waiting. He showed us the latest and greatest.
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