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Grayson BMW

Knoxville, TN

Overview
Reviews
Vehicles
4.8
646 Reviews
Call Dealership (865) 693-4555
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 646 reviews

February 25, 2024

As always Grayson BMW is very knowledgeable for your car needs, customer service, ,and overall great dealership. More

by MJWalker
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
James
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February 23, 2024

I’ve only been in for service 3 times and I’m always impressed. Great crew. Dylan is an awesome guy More

by Rod
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Recommend Dealer
Yes
Employees Worked With
Dylan
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February 23, 2024

Matt is an excellent and conscientious service manager. His attention to detail is unparalleled. Thank you for excellent service as usual. More

by jmorris
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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February 23, 2024

My service provider, Trent gave excellent service. The video inspection by the repair technician was very helpful. I was treated like a valued customer. More

by Nancy S
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
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February 23, 2024

James was my service rep for this visit and he was friendly and very helpful. I was in and out in no time. The waiting area is nice and the coffee machine was a plus. I plan to be back. More

by Hannah
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Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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February 22, 2024

Justin was super responsive and communicated promptly and clearly throughout the service. Great experience, will continue to do business here! More

by hasmith0203
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
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February 22, 2024

Great service, Dillon was terrific, big fan! They immediately took care of the car, assessed what needed to be done and followed up as professionals. More

by Brian
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dillon
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February 22, 2024

Great and friendly service. Thorough inspection and repairs. Would highly recommend to all BMW owners. More

by dcliffknox
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
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February 22, 2024

professional, pleasant and prompt service! I appreciate the final touch of washing my car! I would recommend Grayson BMW service department. More

by pmricker.pmrPlyr2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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February 21, 2024

Easy to do business with and very satisfied with the work done. Car serviced on time More

by Dave
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Schroller
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Feb 21, 2024 -

Dave responded

Yes

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