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Grayson BMW

Knoxville, TN

4.8
1,622 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,622 reviews

May 19, 2026

Service was fast and effective. I was able to easily schedule my maintenance. Staff was professional and friendly. More

by green3000four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 18, 2026

Trent is a great service advisor - friendly, professional and thorough! I appreciate them taking care of my X3 and keeping it reliable out on the road! He is great with communicating and keeping me posted o More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 17, 2026

Justin is a great advisor, always friendly and knowledgeable. The store is pretty, with great accommodations. More

by frankljr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle.
May 13, 2026

I took my 2021 X4M40 for service last month and was very satisfied with the work and review of the vehicle, More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 13, 2026

Matt did a great job taking care of my X5 as he always does!! Will be back for future service. More

by mrw750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman no longer there
May 12, 2026

Excellent customer service and our salesman was very helpful showing us all the options in the vehicle More

by Joannebrock60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan and Jesus
May 12, 2026

Service manager Justin is always helpful, quick to respond and keeps you updated on service status. More

by tntalb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 09, 2026

Absolutely the best service . Would never have my car serviced anywhere but there. Always on time and professional. Will continue to be loyal to Grayson!! More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dylan
May 08, 2026

Ricky Loy was a great guy and a great salesman. He helped me get into my new wrx and there was no hassle at all. He helped me work with price and treated me like he’d known me for years. Definitely More

by Bntreece24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
May 07, 2026

Everything that needed to be taken care of was done. Making the appointment online was easy. More

by Vsdiny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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