Grayson BMW

Professional in both sales and service. New vehicle had some issues with two recalls prior to delivery and after purchase another issue occurred. All items were taken care of and the serv New vehicle had some issues with two recalls prior to delivery and after purchase another issue occurred. All items were taken care of and the service was good with available loaner vehicle. More

Great experience and service person was very helpful and made the process easy without issues. made the process easy without issues. More

Exceptional customer service! Efficiency at it best with very knowledgeable technicians. Highly recommend Dylan as a service advisor! Efficiency at it best with very knowledgeable technicians. Highly recommend Dylan as a service advisor! More

Efficient, quality, clean, respectful, kind and always willing to listen and help with the process. willing to listen and help with the process. More

Colin was great to work with. He was very prompt with communication and very accommodating. He was very prompt with communication and very accommodating. More

Great dealership experience with competent and attentive staff. Highly recommend for anyone looking for a new car. staff. Highly recommend for anyone looking for a new car. More

Jason helped me locate an absolute gem. My son had his car totaled due to a tire blow out. If he did not have a bmw, the accident would have been devastating. Well, Matt. in service and Jas My son had his car totaled due to a tire blow out. If he did not have a bmw, the accident would have been devastating. Well, Matt. in service and Jason in sales helped Me process the claim and find a 2021 530 which had just been traded in. The car was like brand new. The finance director helped me get a better deal on the warranty so it worked out well. More

Beat dealership in town! ! Surpasses Mercedes by miles! Sale people are professional, service is exceptional. They work as a team to make your experience as pleasant and comfo ! Surpasses Mercedes by miles! Sale people are professional, service is exceptional. They work as a team to make your experience as pleasant and comfortable as possible. Why would you want anything else? I had a Mercedes for a short time and sold it and came back to BMW. Why? Mercedes deal ship was a nightmare! It was so poor and you could never find a manager!!! Now with Grayson you get professional , service and trust. Plus the best car ever!!!!! More

We have used this dealership 3 times and have been happy with our salesman Rich, however your finance associate Brian’s attitude became defensive and unprofessional when questioned on his calculations that with our salesman Rich, however your finance associate Brian’s attitude became defensive and unprofessional when questioned on his calculations that were incorrectly explained to us. More