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Grayson BMW

Knoxville, TN

4.8
1,074 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,074 reviews

January 02, 2025

Excellent transaction. Very easy people to deal with and honest. Love my new BMW and it was worth the travel from Nashville to Knoxville. I’ll be back! More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson and Tom
January 01, 2025

My recent visit was handled very professionally and quickly the waiting area was very nice and they supplied coffee and snacks. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 01, 2025

First service visit, on November 30th! Very courteous service manger! While waiting enjoyed hot coffee! More

by ramesh8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 31, 2024

Professional. Knowledgeable. Friendly. Easy to work with. Honest. Fair. And that all I want to say More

by edwardbolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
December 29, 2024

Very courteous and knowledgeable. clean and well stocked waiting area and bathrooms .kept me well informed of everything going on !will definitely look forward to coming back for my ca More

by Leanna.seagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 star
December 29, 2024

The staff at Grayson BMW are very efficient and knowledgeable! Customer service has always been very helpful! More

by jlfeezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 29, 2024

Matt is always courteous and efficient with my service. He makes sure I have transportation if I need it. More

by jhpbrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 28, 2024

Trent was extremely helpful and was able to assist in quickly identifying and solving my problem. The video was great to be able to get a visual understanding of what was going on. Highly recommend. More

by Preston.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
December 27, 2024

I have a 2011 BMW. Justin is so helpful in those cases where I can’t do it all, so discuss what is most urgent. He is personable and professional. I like the video by t More

by Renee Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 27, 2024

Shawnn helped us find exactly what we were looking for he even introduced us to our new service advisor More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
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