
Grayson BMW
Knoxville, TN
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Have serviced multiple vehicles over the past 20 years with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purc with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purchasing it. More
Clean dealership with very courteous and professional staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions I had. More
Matthew was incredibly helpful as a backup to my usual advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work that was needed. thank you Matthew! More
Grayson BMW has a great service department. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. More
Matt in the service dept is top notch. Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole! More