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Grayson BMW

Knoxville, TN

4.8
1,343 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,343 reviews

January 16, 2026

Service department is friendly and professional. They were efficient and knowledgeable. Finished the service in a timely manner. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 16, 2026

I greatly appreciate the outstanding and professional service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as More

by 22BMWX4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
January 15, 2026

Excellent, professional service. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. More

by kvn.mchale
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
January 15, 2026

I have dealt with Grayson for 30 years and always comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job More

by Fmoretto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Scholler
January 14, 2026

This dealer's pricing is way too high. Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stand More

by lancelyons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
January 14, 2026

Friendly, helpful and easy to work with. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. More

by Bluebear115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Tom
January 12, 2026

Super people to deal with Super fast in and out Extreme professional sales and finance people More

by stb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Viacheslav
January 12, 2026

Informing me at every step, giving me options along with insurance coverage and my personal cost. More

by Ermacmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 10, 2026

They were quick to response and send info to answer my questions. The price was fair. Overall they were great to deal with. More

by lindsey.kovacevich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
January 10, 2026

Everyone at Grayson BMW are so attentive and explain everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a push More

by cherieobrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylon