Grayson BMW

Great service… Justin does an excellent job. I appreciate the videos and explanations of the maintenance needed. I appreciate the videos and explanations of the maintenance needed. More

Even though I did not purchase my BMW X5 at Grayson BMW, the service dept has been amazing. I have only dealt with Matt, and I will always deal with Matt. He has great customer service skills and is a great the service dept has been amazing. I have only dealt with Matt, and I will always deal with Matt. He has great customer service skills and is a great listener. His communication during the day to keep me updated on status and progress is impressive. I live in Crossville, Tn and Grayson is the closest dealer to me. I would recommend them to anyone! More

Love Justin, my service coordinator, always does great. The beverage center is really nice. Wish they still had loaner cars. The beverage center is really nice. Wish they still had loaner cars. More

Great customer service both in sales and service. Everyone is friendly and knowledgeable. Rich in sales and Matt Mull in service were extremely helpful. Enjoy both of the cars we bought recently. Wil Everyone is friendly and knowledgeable. Rich in sales and Matt Mull in service were extremely helpful. Enjoy both of the cars we bought recently. Will recommend the dealership to all of our friends. More

Friendly staff and seemed thorough. Love that I get a car wash after a service call! Love that I get a car wash after a service call! More

Dylan Harris was very professional. Diagnosed problem quickly and got the mechanics headed in the right direction. I will contact him in the future if the need arises. Diagnosed problem quickly and got the mechanics headed in the right direction. I will contact him in the future if the need arises. More

Kevin and the Grayson team were exceptional to work with. They made the process of purchasing our BMW M4 Competition smooth and straightforward. They made the process of purchasing our BMW M4 Competition smooth and straightforward. More

Very efficient service. Justin met me on time and kept me informed throughout the service. Got me in and out in 1.5 hours. Excellent Justin met me on time and kept me informed throughout the service. Got me in and out in 1.5 hours. Excellent More

Matt is a pleasure to deal with. The service was completed as requested and additional services needed were explained. The service was completed as requested and additional services needed were explained. More

Justin at Grayson BMW was so kind and accommodating when I had an urgent issue with my car! They took care of my car immediately and completely! I had an urgent issue with my car! They took care of my car immediately and completely! More