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Grayson BMW

Knoxville, TN

4.9
1,203 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,203 reviews

September 02, 2025

Kevin(salesman), was GREAT to work with but the rest of the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here we More

by ral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin,Mark and Jesus
September 01, 2025

Kind, thorough, focused and contentious. Matt and the Greyson team do a fantastic job keeping me up and running with all my cars. More

by daveekern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 31, 2025

Justin is always responsive and does a great job of taking care of me. Thanks More

by Poconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
August 30, 2025

Grayson has always been our first choice for our transportation needs. They have worked with us to keep our viacal at it's peek pformance and within our budget. They have always shown professional a More

by yesnidfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
August 28, 2025

Justin is a 5 star Service Advisor He is best! Grayson employees have yet to disappoint. More

by Talbergsaints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 28, 2025 -

Talbergsaints responded

Justin is a 5 star Service Advisor He is best! Grayson employees have yet to disappoint.

August 28, 2025

The Grayson dealership is a modern and nice place to do business. The people are friendly and attentive, as they should be. I enjoyed doing business with Matt. My only complaint was the length of time need More

by prkulesza
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mat Cole
August 24, 2025

Justin is very professional and easy to work with. I love coming to Grayson BMW to get my car serviced. Thank you.The More

by robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
No longer there
August 23, 2025

Grayson BMW Service Dept. does a Great Job...and Justin at the Service Desk is awesome..pleasant, efficient, prompt and all around good service. The Actual Service on the Car More

by lillyrstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and the Service Tech
August 23, 2025

This was my first BMW vehicle purchase ever. My salesman Roger Wittman was great to work with. There was no pressure to buy and helped me get the best deal. Finance office was great to work with More

by abadtj67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wittman, Jesus, and Genius
August 23, 2025

Steve from Grayson was fantastic to work with. We were 5 hours away so he sent us a detailed video walk around. We negotiated the deal over the phone and the car was exactly as described. Steve an More

by H BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen