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Grayson BMW

Knoxville, TN

4.8
1,117 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,117 reviews

June 10, 2025

Great professional service from Justin. We felt like he cared about what was important to us. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2025

Justin is my go to go guy for all of my service needs. He is very responsive and does everything he can to help. More

by bretth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 07, 2025

Excellent service. Very courteous and efficient. Took care of warranty items with no charge. Dylan was great to work with. More

by roverejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
June 05, 2025

Super service. Personnel are positive and responsive. They pay personal attention to each service request or question. More

by Ronald Young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
June 03, 2025

I had a great experience with Joshua McDonald and the entire Grayson staff. I will be back. More

by CAMPBELL4894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McDonald(sales) & Jesus (finance)
June 02, 2025

Excellent service provider and knowledgeable staff. The work was performed correctly and in an adequate time frame.The waiting area is pleasantly and usefully appointed. I appreciate the complimentary More

by mcmahansheilaw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
June 02, 2025

Excellent customer service Justin Pickel exceeds every expectation when I bring my M4 in for service More

by feederdriver3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
May 31, 2025

We have had EXCELLENT, friendly, on time service every time we have been there, Matt is the BEST! More

by Karen
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2025

Trent was super nice and helpful, and the seats were comfortable. Overall it was a decent experience. More

by Crazy lady 420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 30, 2025

The dealership got me in quickly and did a great job. Justin in the service department is always excellent to work with. More

by Lajeanaolinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin