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Grayson BMW

Knoxville, TN

4.8
1,541 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,541 reviews

July 27, 2026

Purchased a used Jeep Wrangler. Very pleasant experience. Salesperson knows his job, management was very friendly and helpful, finally finance office was very good, the entire purch More

by Psmiller58
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky loy
July 27, 2026

I always feel comfortable bringing my car in and know the work will be done correctly and to my satisfaction. More

by gardengoddesscindy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
July 25, 2026

Dylan and the whole service experience was actually quite amazing. They were incredibly fair and patient in reviewing the car. More

by bambroziak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
July 25, 2026

The service department did a good job and in a timely manner. No problem with appointments and the staff were nice. More

by Ldduck15
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
July 23, 2026

I brought my vehicle in for emergency service. The staff was extremely professional and helpful. All questions were answered. Would definitely go back again for service. More

by Remnas216
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
July 23, 2026

Matt consistently takes excellent care of my car every time I bring it in. He’s professional, attentive, and makes sure everything is handled perfectly. Honestly, he’s the main reason I continue coming ba More

by Cristy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
July 23, 2026

Grayson BMW also exceeds expectations with service and explanation of needed services. We have been customers since 2013! More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
July 23, 2026

Very responsible. Timely service. Jason was highly professional, knowledgeable, and personable. Best service I have experienced. More

by empecor
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jason
July 22, 2026

Salesman was kind, polite patient and gave what he promised. Finance Manager was professional, understanding and a true gentleman. A very good experience and I will go back should I want to purchase More

by tperry0628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Kingley, Robert Sheppard
July 18, 2026

Service department is top notch! Dylan and the crew work hard to make things easy! More

by ck301
Recommend Dealer
Yes
Employees Worked With
Dylan, Trent, Matt