Grayson BMW

We just stopped by to look. We had no intention of buying. I liked the grand Cherokee I had but it was too big. Rich was very helpful and personable. We liked him and what he s We had no intention of buying. I liked the grand Cherokee I had but it was too big. Rich was very helpful and personable. We liked him and what he showed us. He pretty much sold us! More

Justin always takes care of me. He is professional and attentive to my needs. I appreciate that. He is professional and attentive to my needs. I appreciate that. More

Excellent experience! They are my preferred dealer in the Knoxville area! Will continue to use them! They are my preferred dealer in the Knoxville area! Will continue to use them! More

I made my appointment for my oil to be changed but also wanted them to look at some of the recalls I received. They addressed one but the other was t a true recall but a potential recall. I didn’t like tha wanted them to look at some of the recalls I received. They addressed one but the other was t a true recall but a potential recall. I didn’t like that I would have to pay for them to look and determine if I needed it addressed or not. That should be a freebie. My car was ready the same day but I had to call and find out if it was ready or not. More

Matt always provides great customer service! Love the cars and the experience after. Thank you! Love the cars and the experience after. Thank you! More

Dylan was exceptionally with the process. He was the most familiar with my lease option from my employer, this helped a bad situation of having a damaged rim and blown tire. The tire and rim He was the most familiar with my lease option from my employer, this helped a bad situation of having a damaged rim and blown tire. The tire and rim were ordered and delivered within a few days. Excellent customer service and quality work performed with video footage of no additional damage. This was most helpful for my peace of mind and confidence in the vehicle being safe to drive. It’s hard to find people who perform at this level and are still personable while being professional. Bravo Zulu to the technicians that repaired and the service dept as a whole. More

Time efficient, friendly service! Easy to schedule a short notice appointment. Wish pricing of service was less expensive! Easy to schedule a short notice appointment. Wish pricing of service was less expensive! More

Justin was very professional. He finished my car service in no time when I didn’t even have an appointment. He finished my car service in no time when I didn’t even have an appointment. More

Justin is always on top of things. I have confidence in him and the service team to keep my M4 running right I have confidence in him and the service team to keep my M4 running right More

Friendly helpful ann work things out for me. great place and employees.. I would recommend thier lot. great place and employees.. I would recommend thier lot. More