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Grayson BMW

Knoxville, TN

4.8
1,433 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,433 reviews

April 17, 2026

Matt at Grayson BMW is awesome as is their team. Literally, Matt took a 2011 BMW X3 which other high level mechanical technicians pronounced literally dead and unusable-and restored the vehicle to n More

by Larry Kidwell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
April 17, 2026

Everyone was extremely and informative they made sure all of my questions were answered and then some More

by brandonwoodfin1523
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ethan
April 13, 2026

Matthew did a fantastic job of explaining the problem and what the best solutions avail More

by dgilliam823
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
April 12, 2026

Matt is the best, he is the primary reason I come to Grayson for service. I live within an hour and a half from three BMW dealers. More

by X5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Mull
April 12, 2026

Excellent dealership in all aspects. Matt Mull has always treated me with professionalism and knowledge. He always addressed my issues with minimal inconvenience. I would definitely reco More

by Jay the Vol
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Mull
April 12, 2026

Always treated with respect. Always go to Grayson. Always see Matt S and always root for the Bills! 😀 More

by Buffalo Bills
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller, Daniel (tech)
April 11, 2026

Justin Pickle, is great to work with. Very knowledgeable, he explains what your car needs. I especially like the walk around videos he sends!! More

by pharris857
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
April 10, 2026

This is an awesome place. I didn't buy my car here but they treated me like I did when I brought my car in for service. More

by Carrol
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Recommend Dealer
Yes
Employees Worked With
Trent
April 08, 2026

I love the customer service at Grayson! Justin and the service team are so helpful and make sure everything is great with my X4. More

by S.Oaks122
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
April 05, 2026

Great service with Justin going the extra mile to help with an available loaner and assistance with the warranty process. More

by jmac9812
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin