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Grayson BMW

Knoxville, TN

4.8
1,466 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,467 reviews

May 24, 2026

Trent was an excellent service representative. , He was very polite, ,professional and explanatory. He took the time to explain everything to me. More

by Cfiske2415
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
May 23, 2026

Wonderful experience at Grayson BMW Justin is always great to work with when I need More

by Boydjr99
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
May 22, 2026

Matt was great! The service was amazing and very efficient. I would 100% go back again! More

by Annabelle
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
May 22, 2026

Matt at Grayson BMW was great. Fast service and Matt kept us in the loop every step of the way More

by sgalla38dakota
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2026

Dylan was over the top when I went to get my BMW serviced. Polite, professional and answered all my questions. More

by caddaman
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Recommend Dealer
Yes
Employees Worked With
Dylan
May 19, 2026

Service was fast and effective. I was able to easily schedule my maintenance. Staff was professional and friendly. More

by green3000four
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Recommend Dealer
Yes
Employees Worked With
Dylan
May 18, 2026

Trent is a great service advisor - friendly, professional and thorough! I appreciate them taking care of my X3 and keeping it reliable out on the road! He is great with communicating and keeping me posted o More

by Angela
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Recommend Dealer
Yes
Employees Worked With
Trent
May 17, 2026

Justin is a great advisor, always friendly and knowledgeable. The store is pretty, with great accommodations. More

by frankljr01
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle.
May 13, 2026

I took my 2021 X4M40 for service last month and was very satisfied with the work and review of the vehicle, More

by Danny
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Recommend Dealer
Yes
Employees Worked With
Matthew
May 13, 2026

Matt did a great job taking care of my X5 as he always does!! Will be back for future service. More

by mrw750
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Salesman no longer there