Grayson BMW

Dylan is out service guy is simply amazing! Wouldn’t buy a car anywhere else because of the service. Wouldn’t buy a car anywhere else because of the service. More

Matt was great to respond to my inquiry and to coordinate my time to come in for a recall repair. On the day of my appointment, the repair was done quickly and efficiently plus the car wash and cleaning was my time to come in for a recall repair. On the day of my appointment, the repair was done quickly and efficiently plus the car wash and cleaning was a very nice bonus. Matt made this entire process much better, easier and quicker than I expected and everyone at the dealership was friendly, polite, knowledgeable and very helpful. I highly recommend Grayson and I will always contact Matt first if I need any Service assistance. Thanks again Matt. More

I was traveling through Knoxville from Atlanta to Cleveland when I encountered a cracked rim. Trent and the Grayson team fit me into their schedule as an emergency and they were able to get me a rep Cleveland when I encountered a cracked rim. Trent and the Grayson team fit me into their schedule as an emergency and they were able to get me a replacement rim by the next morning. I was safely back on the road and back home the next day despite this wheel failure. Everything was completed quickly and professionally to minimize my down time. I cannot thank them enough for the quick work, and I strongly recommend them to other BMW owners! More

Great service department. Fast at getting you in and out also when you need a loaner car Fast at getting you in and out also when you need a loaner car More

Jason Russini is always on point and goes above and Beyond. The dealership found me a pre-owned BMW M3 at another Dealership in another state. The car arrived earlier than expected. Loving the new ride Beyond. The dealership found me a pre-owned BMW M3 at another Dealership in another state. The car arrived earlier than expected. Loving the new ride , only regret is that the car came with only 1 key More

Management and Sales department unreliable, but the service department, especially Danny were terrific and the only reason I will come back to Grayson for my service and maintenance. He really was able service department, especially Danny were terrific and the only reason I will come back to Grayson for my service and maintenance. He really was able to change my mind about your organization and I have already scheduled additional work with him. More

This is the third vehicle that I have purchased from Grayson BMW. Rich Gray help me build a beautiful X-3 M50. Richard took the time to help me set up the X-3 just the way I wanted and to show me the Grayson BMW. Rich Gray help me build a beautiful X-3 M50. Richard took the time to help me set up the X-3 just the way I wanted and to show me the basic operations. Great information, advice and tips. Jesus Castillo was friendly, patient and helped me pick the best service packages for my needs. The folks at Grayson from sales to finance to service are professional who show they care and treat you like a friend. This is what keeps me coming back to Grayson. More

Ricky Loy with Grayson BMW went above and beyond. He listened to our needs tired to helps us get what we came in for. We weren't approved for it but showed an option I didn't think of and we walked He listened to our needs tired to helps us get what we came in for. We weren't approved for it but showed an option I didn't think of and we walked happy with a good vehicle that fit our needs. Highly recommend!!!!! More

Always friendly and professional. Beautiful building, comfortable lounge. Justin Pickle is a great service rep. Good service. Beautiful building, comfortable lounge. Justin Pickle is a great service rep. Good service. More

My experience at Grayson BMW service has so far been excellent. Dylan is so very kind and knowledgeable, he explains everything in detail and listens to my questions. excellent. Dylan is so very kind and knowledgeable, he explains everything in detail and listens to my questions. More