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Grayson BMW

Knoxville, TN

4.8
1,108 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,108 reviews

December 29, 2024

The staff at Grayson BMW are very efficient and knowledgeable! Customer service has always been very helpful! More

by jlfeezy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 29, 2024

Very courteous and knowledgeable. clean and well stocked waiting area and bathrooms .kept me well informed of everything going on !will definitely look forward to coming back for my ca More

by Leanna.seagle
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Recommend Dealer
Yes
Employees Worked With
5 star
December 28, 2024

Trent was extremely helpful and was able to assist in quickly identifying and solving my problem. The video was great to be able to get a visual understanding of what was going on. Highly recommend. More

by Preston
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
December 27, 2024

Shawnn helped us find exactly what we were looking for he even introduced us to our new service advisor More

by David
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
December 27, 2024

I have a 2011 BMW. Justin is so helpful in those cases where I can’t do it all, so discuss what is most urgent. He is personable and professional. I like the video by t More

by Renee Cook
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
December 26, 2024

The staff was friendly and very helpful. the salesperson was extremely professional and knowledgeable of the products More

by trsells
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua
December 26, 2024

Dylan is my go to at Grayson BMW. I had to replace my radiator a few weeks back and Dylan explained everything and helped me understand easily about the repair. More

by John Rock
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 26, 2024

Dylan was a great with service. I got an informational video on all the problems with my vehicle and within 2-3 weeks it was fixed. Highly recommended More

by Ritsko
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
December 23, 2024

Justin and team, performed the necessary repairs on my vehicle. The work was completed in a timely manner. I would highly recommend the service department at Grayson BMW. More

by pharris857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 22, 2024

Dylan is so so great… 👊💪 he is so nice and he really explains everything we need to know about what it’s best for us as a customers More

by angeldiazvaldez0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Angel diaz valdez
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