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Grayson BMW

Knoxville, TN

4.8
1,080 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,080 reviews

October 23, 2024

Matt is our go to at BMW. He is the best service manager we’ve ever had More

by Beamboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 22, 2024

I am satisfied with repair work and very pleased with my rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. More

by Loyless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
October 22, 2024

Grayson Service is consistently great and reliable. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
October 20, 2024

The service manager at this dealership is the best I've ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury deale More

by WDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Dillon
October 19, 2024

Jason was very knowledgeable and fast. I had been to 4 other local dealerships that day. Greyson was the only one that met me with kindness and treated me with respect. Thank you Greyson. More

by mcwats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
October 18, 2024

I recently visited the service department at Grayson BMW dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommoda More

by S.Oaks122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 18, 2024

Absolutely perfect. My sales agent,Stephen, was extremely knowledgeable. No pressure whatsoever. Price was very reasonable. Very pleasurable experience working with Step More

by nervous_tick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen
October 18, 2024

The entire experience at Grayson was A+. Shane was fantastic to work with, was extremely fair, and worked hard to create a good deal. My family has purchased a number of vehicles from Gray More

by david.culbertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress
October 16, 2024

I love the way every employee makes me feel as I am valued and respected when I come to either buy, sell/trade or maintenance my vehicle here. This is my 7th vehicle buying from them. They are very st More

by JIMENEZJJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Josh
October 16, 2024

Always very courteous and helpful, Dylan does a great job, I would recommend them to all More

by Coxjustind
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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