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Grayson BMW

Knoxville, TN

4.8
1,119 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,119 reviews

November 04, 2024

My experience working with Trent was positive. He is professional and diligent in his demeanor. Great customer interface!! More

by Mehtakk
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
November 03, 2024

It was easy to get an appointment online, timely updates regarding progress, car was ready on time. More

by Ray R
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Recommend Dealer
Yes
Employees Worked With
Dylan
November 01, 2024

Matt with BMW service is knowledgeable, polite, efficient, and helpful. He treats his customers with kindness and respect. More

by MFORCE
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
November 01, 2024

I had a very great experience with Grayson. It was a no pressure sale. My salesman was.Slav. He was so nice and helpful. Brian, helped us with our warranty. He was very knowledgeable and a grea More

by Cathy
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Slav, Brian
October 31, 2024

Always a pleasant experience. In and out fast. Comfortable waiting area. I highly recommend Grayson BMW. More

by Jharrison7321
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Recommend Dealer
Yes
Employees Worked With
Justin
October 31, 2024

Great dealership with a fantastic service department! Matt is amazing and will guide you through everything your car needs and is always there if you have questions after the work is done. Would recommen More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
October 31, 2024

Excellent sales staff that was very involved and listened to our needs and then gave excellent customer service. More

by C and R Miller
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Clint Humphrey, Slavik Chornovil, Tom Pack
October 31, 2024

Great service rep who always is straight with me and appointments are easy to get the waiting time is brief More

by LD
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Recommend Dealer
Yes
Employees Worked With
Justin
October 30, 2024

I came in with a flat tire and no appointment. Dylan was great to work with and was able to get my car fixed quickly so I could drive back to FL safely. More

by abeau
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
October 30, 2024

Always the best service and advice! Trent, Matt and Dylan are top notch! Never disappointed. More

by Mike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent, Matt, Dylan
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