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Grayson BMW

Knoxville, TN

4.8
1,074 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,074 reviews

September 10, 2024

Great waiting area with coffee and other drinks plus snacks. Great communication with the service staff. More

by Gvandecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent. Excellent
September 10, 2024

Helpful and organized friendly people. Great selection of vehicles both new abd used. Convenient location. More

by thedonnaleonard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray
September 09, 2024

Fantastic customer care and very attentive to my vehicle’s needs! Positive, helpful, and accommodating! More

by ajanehunter54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
September 09, 2024

Grayson BMW is/has always been a great place to purchase or have a vehicle serviced. Always customer friendly, professional and courteous. More

by Big Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, service advisor, absolutely hands down performs his job unlike any I have ever experienced elsewhere. His customer service is so outstanding, I feel like I'm visiting a family member.
September 09, 2024

Dealership has good location and friendly people along with an excellent area for waiting on your vehicle to be serviced. More

by elkinder93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 08, 2024

Matt has been very helpful and courteous over the last four years in taking care of any issue related to BMW X5. More

by krajeev80
Recommend Dealer
Yes
Employees Worked With
Matt
September 08, 2024

Matt was great couldn’t have done without him! Was kind and generous with my 🚙 More

by rowley.hartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 06, 2024

Service was great. Will bring the Z there for service again… blah blah blah blah More

by csibley81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 05, 2024

Lifesavers. Worked me in to an overloaded schedule on Saturday. I was stranded 500 miles from home More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 05, 2024

Michael was very honest and helpful to meet our needs. It was the best experience I've had shopping for a car. I will be a repeat customer. More

by William Debord
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
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