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Grayson BMW

Knoxville, TN

4.8
1,118 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,118 reviews

May 22, 2025

Service has always been excellent. Service always listens to my concerns and lets me know my options More

by Linda3784
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent
May 21, 2025

Service was reviewed upon arrival and handled appropriately within the estimated time. Friendly courteous staff. More

by Tpaddock2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
May 21, 2025

Grayson BMW is outstanding. The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solutio More

by dawnemariedesigns
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 21, 2025

My wife a I were very happy with Stephen. He was easy going and easy to talk to. More

by mike.daniel5
Recommend Dealer
Yes
Employees Worked With
Stephen
May 20, 2025

First BMW. Had great experience with 1st service. Dylan was knowledgeable and helpful. I would recommend this dealer More

by Bob
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
May 19, 2025

The sales staff was knowledgeable and helpful. I believe I was treated fairly. This is the 5th vehicle I’ve leased from Grayson. More

by bizazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Michael
May 19, 2025

Dealt with Justin for many years. He has always provided first class customer care and you can tell he truly cares about his customers service experience. More

by belvisual
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
May 17, 2025

They have always provided excellent customer care and professional service of my 2016 Z4. Matt is a great guy and I have always felt that I have been dealt with honestly. More

by Tennesseerhett
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Recommend Dealer
Yes
Employees Worked With
Matt
May 16, 2025

Great place for service, quick and efficient help has been offered now multiple times. Matt does a great job of providing follow-up and recommendations! More

by BMW64
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
May 15, 2025

Great service Fast and efficient Great staff I would highly recommend Grayson to anyone especially friends More

by Tclashown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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