
Grayson BMW
Knoxville, TN
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While a BMW is a luxury car, Grayson’s also has a luxury service department. I appreciate their courtesy and friendly service. I especially commend their comfortable waiting area and the chance to get a rid service department. I appreciate their courtesy and friendly service. I especially commend their comfortable waiting area and the chance to get a ride to close by Turkey Creek if the repair is not a quick one. Matt Moss has been a good person to work with. Thank you Matt. More
Kevin(salesman), was GREAT to work with but the rest of the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here we the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here were unprofessional compared to our previous 2 BMW of all places on the left coast. We did short term lease while we're waiting for the rollout of the new model. Hopefully when we head back then now have a new management team. If not, we'll head to another dealer. More
Grayson has always been our first choice for our transportation needs. They have worked with us to keep our viacal at it's peek pformance and within our budget. They have always shown professional a transportation needs. They have worked with us to keep our viacal at it's peek pformance and within our budget. They have always shown professional approach to us with a hometown friendlyness that makes not just customers but partners. More