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Grayson BMW

Knoxville, TN

4.8
1,433 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,433 reviews

March 29, 2026

Great service! All services done satisfactory, highly recommended service with Trent at Grayson BMW in Knoxville More

by nikpatel20298
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent
March 29, 2026

Fantastic customer service. Dylan is so kind and helpful, definitely makes this stressful experience much easier More

by ajstromatt
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 28, 2026

Quick and courteous service with great perks inside the customer lounge. I felt well taken care of. More

by norfish92
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dennis
March 28, 2026

Great communication, and very friendly staff. I was kept aware of the progress of my vehicles service the entire time. More

by Lanesinva
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
March 28, 2026

The dealership was friendly and vibrant. Everyone was kind and helpful. Very clean and bright. More

by lyndsey_erin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich
March 26, 2026

Justin in the service department has been our go to person for many many years and he always bends backward to take care of things More

by Avora
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
March 26, 2026

Excellent service. I highly recommend Grayson BMW service for all BMW owners they always take excellent care of your car and service. More

by Junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew
March 21, 2026

Richard and Kevin went to great effort to find me the right vehicle. The found all of the possible discounts and made buying easy. More

by M4Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Kevin
March 21, 2026

The service crew is very helpful and is good about letting me know how the work is going on my car. More

by shepherd8328
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
March 19, 2026

Great service. The car was taken at the designated time and I didn’t wait long. Probably 1 1/2 hrs Thank you More

by Ab4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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