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Grayson BMW
Knoxville, TN
1,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 13, 2024
I recently purchased a used vehicle from Greyson BMW, and my experience was overwhelmingly negative. The car they sold me had existing damage that was not disclosed, and I feel completely deceived. When I br my experience was overwhelmingly negative. The car they sold me had existing damage that was not disclosed, and I feel completely deceived. When I brought this issue to their attention, the sales representative, Mike Sonju, was incredibly unprofessional. He blatantly lied to my face, insisting that there was no prior damage, and even went so far as to accuse me of lying. To make matters worse, he threatened to throw me out for no reason. This kind of behavior is completely unacceptable. I will never buy a car from Greyson BMW again and strongly advise others to avoid this dealership at all costs. More
by Luckian2005
Employees Worked With
Mike Sonju
June 13, 2024
I’m a long time customer of Grayson BMW. I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful foll I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful follow up on your questions and concerns. More
by Tracylh12
Employees Worked With
Trent
June 13, 2024
We had used cargurus to view and apply for a loan online. When we arrived at the dealership they had the car detailed and clean, ready for us to test drive. The route they took us on led straight back to the When we arrived at the dealership they had the car detailed and clean, ready for us to test drive. The route they took us on led straight back to the dealership with a bit of back roads and interstate travel so we got a really good feel for the car. After we returned to the dealership we knew we wanted it and the process of getting the car was super easy. They went into detail about extra protection they could give and knew the answers to all our questions. I'll be going back whenever it's time to buy another new car! More
by barbiebaird13
Employees Worked With
Colin
June 12, 2024
James Pyka provided me excellent service. He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service More
by KAYMJEFFERS
Employees Worked With
James Pyka, Jacob Hanshaw
