
Grayson BMW
Knoxville, TN
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I appreciate Justin for taking care of our 2011 BMW M3. His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication is exceptional and the description of services needed makes the transaction very transparent. More
I was traveling from Atlanta to Lexington and experienced some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explaine some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explained that I was traveling and the problem with my X5. Dylan and team took my car immediately, diagnosed the issue, made the necessary repair and had me back on the road within an hour. Dylan kept me updated throughout the process. I’m so thankful for the help I received at Grayson BMW. More
Dylan is a very experienced service manager, and is an asset to your team. He always meets me with a happy greeting, and keeps me updated on my vehicles time to be completed. asset to your team. He always meets me with a happy greeting, and keeps me updated on my vehicles time to be completed. More
Purchased a 430i x-drive from Jason Rossini. He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and wo He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and would love to work with him again in the future. Everyone at the dealership - Jason, reception, finance - was extremely friendly and it was a great overall experience. More
Everyone worked hard to make sure I was completely satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline More