Grayson BMW

I found Trent to be customer focused and professional with getting my vehicle in and serviced. He kept me informed on the progress and on the services recommended. with getting my vehicle in and serviced. He kept me informed on the progress and on the services recommended. More

My son Gabe got a flat tire. Matt helped him get the tire fixed fast. He needed his car for work so was concerned he would miss a day. Matt came through. Matt helped him get the tire fixed fast. He needed his car for work so was concerned he would miss a day. Matt came through. More

Professional, not pushy and was responsive to questions. Supportive of whatever decision we made and took our wellbeing into account. Supportive of whatever decision we made and took our wellbeing into account. More

The staff is always professional and accommodating. Would recommend to anyone looking for a new car. Would recommend to anyone looking for a new car. More

Had to get a sudden problem fixed with my BMW diesel and the service department handled it promptly. the service department handled it promptly. More

Matthew was excellent as he handled anaiirbag recall issue with the 325CI. My rating for the dealership is due to past experiences. issue with the 325CI. My rating for the dealership is due to past experiences. More

The scheduling of appointments runs smoothly. Dylan does a fantastic job of checking on the client and keeping you updated with the progress of the service. I appreciate the video provided by the Dylan does a fantastic job of checking on the client and keeping you updated with the progress of the service. I appreciate the video provided by the mechanic going over the vehicle. I feel like I receive the service I am paying for and not being taken advantage of. More

Everyone was so helpful and friendly. They don’t hover over you as you look for a car trying to push you into buying something as most car places do. When my husband and I found what we w They don’t hover over you as you look for a car trying to push you into buying something as most car places do. When my husband and I found what we wanted they made the process so smooth and provided us with answers to all our questions. It’s the best place if you’re looking to purchase a car. More

I had a great experience at Grayson BMW dealership. Rich was very informative, answered all my questions, test drove few cars before deciding. Would definitely recommend it. Rich was very informative, answered all my questions, test drove few cars before deciding. Would definitely recommend it. More

Most select car dealership in Knoxville that has a luxury environment. Excellent service department….. Highly recommend environment. Excellent service department….. Highly recommend More