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Grayson BMW

Knoxville, TN

4.8
1,433 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,433 reviews

March 19, 2026

Professional, kept me very informed of my repairs and mechanical concerns, quick process, Matthew was very kind and honest! Thankyou! More

by Brandonolson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 18, 2026

First time I’ve gone to a dealership to price tires and they had a better price than the wholesale places. They did an excellent job and the car rides great More

by RparrishM8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
March 17, 2026

The service department did a wonderful job in taking care of our car. Matt our service advisor was great. Very professional. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt ( service advisor )
March 16, 2026

Justin Pickle is always very helpful Mike Grosso was also very helpful We would recommend tgem More

by carol
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
March 14, 2026

Matt is the best. Friendly and efficient, what more can you ask for! Easy to get in and out keeping my time in mind. Great to have someone you can count on. More

by Birda24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
March 14, 2026

Justin P is the best. He takes care of our needs and has do over ten years! More

by Tbnicely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P
March 13, 2026

Dylan dies a great job explaining what needs to be done. The waiting room is excellent so I can get some work done. More

by dharrisvol
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 12, 2026

Lucas was excellent to work with. He was honest and open in answering questions. e was not pushy at all. More

by foreut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Branch
March 11, 2026

Trent in the service department is an awesome person. My husband and I decided after we first met him that he the only service guy we want to work with. Trent is honest, upfront, transparent and clea More

by Bmw2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 11, 2026

I exclusively use Greyson and Trent for all service required on my 4 series. All potential work is reviewed and discussed with me including a full video providing details. More

by lisa710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
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