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Grayson BMW

Knoxville, TN

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Reviews
Vehicles
4.8
1,423 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,423 reviews

December 09, 2024

Tyler was friendly and knowledgeable. He was great with me and my family. I hope to deal with him in the future. More

by Huyddinh
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Irvine
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December 09, 2024

We were very impressed with the professionalism and sense of urgency in repairing replacing the fuel pump on our car on our trip from South Carolina to Illinois. Very much appreciated. Thank you Ralph Odman. More

by odmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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December 09, 2024

Justin got our X5 in quickly and had a loaner ready. Our car was ready to pick up later that day. Justin works hard to keep us returning. More

by cleonhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P.
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December 08, 2024

Outstanding customer service and superior quality of care for my BMW. I’ll continue to trust Grayson for my service needs. More

by bdmcghee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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December 07, 2024

Clean, attractive, and everyone is friendly. Great display of various models of BMW. Easy to work with. More

by Emily Denton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Fuller, Wayne in finance, Mike the Genius
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December 06, 2024

Out of State Buyer and found the perfect car online at their Dealership. Shane Childress was the BEST!!! He was extremely responsive and stayed on task. Straight forward and Kind….I would highly recommen More

by Scrambler81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress
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December 06, 2024

Dylan Harris made my appointment and greeted me on the day of service. He was pleasant, knowledgeable, and very professional. He is a valuable member of your team. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
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December 05, 2024

Trent was really professional and knowledgeable. whenever I am in East Tennessee I will be going to Grayson BMW. More

by 228guy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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December 05, 2024

Very good salesman that has excellent knowledge of the products available at Grayson BMW and MINI. More

by jjoplin814
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
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Jan 25, 2025 -

jjoplin814 responded

Very good salesman that has excellent knowledge of the products available at Grayson BMW and MINI. ALL 10s!!! JIMMIE JOPLIN

December 04, 2024

They can figure out some subtle problems and detailed oriented. Highly recommended to their service department. More

by josephwang13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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